Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Priest

Damar,KS

Summary

Dynamic educator with a proven track record at Palco Junior Senior High School, adept at curriculum development and multimedia instruction. Successfully raised over $1,000 for enriching student experiences while fostering strong relationships with students and parents. Skilled in problem-solving and lesson planning, driving continuous improvement in student engagement and achievement.

Overview

16
16
years of professional experience

Work History

Full-Time Middle and High School Teacher

Palco Junior Senior High School
Palco, USA
01.2024 - Current
  • Taught middle school science for grades 6-8, middle school STEM, and 9th-grade Earth Science.
  • Developed lesson plans aligned with curriculum standards to support diverse learning needs.
  • Integrated hands-on activities and technology to foster engagement and deepen understanding of scientific concepts.
  • Collaborated with faculty to assess student progress and address individual learning challenges.
  • Planned and facilitated a field trip to Strataca salt mine to enrich student learning experiences.
  • Raised over $1,000 through a GoFundMe campaign to support field trips, purchase supplies, and enhance curriculum for the school year.

4th Grade Classroom Teacher and Title I Teacher

Oberlin Elementary School
Oberlin, USA
08.2022 - 01.2024
  • Developed daily and weekly lesson plans aligned with state curriculum standards for 22 students.
  • Utilized technology to enhance instruction and maximize student achievement.
  • Collaborated with faculty to address social, cognitive, and behavioral challenges.
  • Provided tutoring in reading and math for Title I students requiring additional support.
  • Fostered strong relationships with parents and students to promote a positive learning environment.

Customer Service Agent and Trainer

Delta Air Lines
Denver, USA
10.2015 - 04.2018
  • Provided fast, friendly service for routine inquiries and service complaints.
  • Trained new agents and conducted recurring computer training for all team members.
  • Reviewed records and documents to address customer requests effectively.
  • Implemented additional services to sustain exceptional client satisfaction ratings.
  • Resolved issues promptly, promoting high levels of customer satisfaction.
  • Managed ticket counter, baggage service office, and gate operations efficiently.

Standardized Test Scorer

Pearson Scoring
Denver, USA
01.2016 - 09.2016
  • Assessed written sections of standardized tests provided to elementary, middle school, and high school students.

Classroom Teacher

Clarinda Lutheran School
Clarinda, USA
08.2013 - 07.2014
  • Contracted as Language Arts, Reading, Math, Science, and English teacher for grades 2, 5, 6, 7, and 8.
  • Developed engaging lessons and materials to align with required course objectives.
  • Adapted instructional strategies to accommodate diverse student skill levels.
  • Tracked attendance, assignments, grades, and class participation for all students.
  • Administered tests and quizzes to evaluate student comprehension of course material.
  • Conducted meetings with parents and guardians to discuss student progress and improvement areas.

Customer Service Agent

Delta Airlines/Delta Global Services
Omaha, USA
01.2013 - 05.2014
  • Customer service, ticket counter, baggage service office, and gate.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Reviewed files, records, and other obtained documents to respond to customer requests.
  • Investigated and solved routine and complex customer issues to earn repeat business.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Performance Supervisor and Gate Agent

Regional Elite Airline Services
Bloomington, USA
10.2009 - 06.2012
  • Rebooked, boarded, and deplaned passengers on Delta aircraft efficiently.
  • Ensured compliance with FAA standards by double-checking flight procedures.
  • Supervised airfield operations, monitoring arrivals, departures, and fueling to meet performance targets.
  • Responded to emergencies in flight operations and medical situations, providing timely support and transport.
  • Implemented airfield safety protocols to maintain secure operating conditions for personnel and aircraft.

Education

Bachelor of Arts - Education, Minor in Confessional Lutheranism

Concordia University
St. Paul, MN
01.2008

Skills

  • Verbal and written communication
  • Problem solving
  • Continuous improvement
  • Work prioritization
  • Lesson planning
  • Multimedia instruction
  • Relationship building
  • Conflict resolution
  • Curriculum development
  • Schedule management
  • Creativity and resourcefulness
  • Interpersonal skills

References

  • Samantha Gerbitz, Title I Coordinator at Oberlin Elementary, (308) 215-0575
  • Paul Prewo, Principal at Palco Junior/Senior High School, (785) 689-8172
  • Grace Altman, Special Education in San Antonio, TX, (512) 584-9179

Timeline

Full-Time Middle and High School Teacher

Palco Junior Senior High School
01.2024 - Current

4th Grade Classroom Teacher and Title I Teacher

Oberlin Elementary School
08.2022 - 01.2024

Standardized Test Scorer

Pearson Scoring
01.2016 - 09.2016

Customer Service Agent and Trainer

Delta Air Lines
10.2015 - 04.2018

Classroom Teacher

Clarinda Lutheran School
08.2013 - 07.2014

Customer Service Agent

Delta Airlines/Delta Global Services
01.2013 - 05.2014

Performance Supervisor and Gate Agent

Regional Elite Airline Services
10.2009 - 06.2012

Bachelor of Arts - Education, Minor in Confessional Lutheranism

Concordia University

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