Rachel Propp
Hastings,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
NBC-HWC
Whole-istic Nutrition
Hastings, NE
06.2023 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assessed clients' current diet and lifestyle habits to identify areas for improvement.
- Created educational materials including handouts, recipes, menus and blogs to support clients in their journey towards better health.
- Researched new trends in nutrition science in order to stay up-to-date on best practices in the field.
- Adapted communication style according to client's age, culture or socio-economic background.
- Provided education around the importance of healthy eating, physical activity, sleep, stress management, and other lifestyle factors.
- Offered ongoing motivation and accountability for behavior change through positive reinforcement techniques.
- Provided emotional support throughout the coaching process by listening attentively without judgement or criticism.
- Identified barriers that interfere with goal attainment and provided strategies for overcoming them.
- Developed individualized nutrition plans based on client's health goals and preferences.
- Maintained accurate records of all coaching sessions including notes about client conversations, assessments results and recommendations made.
- Encouraged clients to establish realistic short-term and long-term goals related to nutrition and lifestyle changes.
- Conducted weekly one-on-one sessions with clients to review progress against established goals.
- Developed action plans tailored to each client's needs including specific steps to improve dietary quality and increase physical activity levels.
- Monitored client progress through regular weigh-ins and measurements; tracked data using software programs such as Microsoft Excel or Google Sheets.
- Improved general health of clients by sharing nutrition information and fitness tips.
Personal Trainer/Fitness Instructor
Hastings Ymca
Hastings, NE
05.2011 - Current
- Demonstrated safe and proper exercise techniques to clients.
- Communicated with clients to determine goals and performed client assessments.
- Created personal training experiences for clients.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Measured client overall fitness by completing comprehensive evaluations and physician clearances.
- Enforced safe exercise equipment use, reminding members of rules and guiding techniques.
- Assisted clients with developing reasonable diets and nutritional guidelines.
- Built and established lasting relationships using encouragement and personal support.
- Coached and encouraged participants during exercises and routines.
- Explained and taught proper use of weights, exercise bands and other fitness equipment.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Recommended modifications of exercises to help participants avoid injuries.
- Enforced safety rules and procedures to minimize injuries.
- Set up equipment and weights for use by class participants.
- Observed participants during classes, watching for issues and incorrect techniques.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Wiped down exercise mats, weights and equipment prior to and after use.
- Invited individuals of all ages and fitness levels to participate in classes.
- Monitored class participants for appropriate techniques to prevent injuries.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Assessed needs of participants and developed class exercises to address expectations.
Physical Therapist Assistant
Live Well Physical Therapy
Grand Island, NE
05.2008 - 06.2024
- Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
- Treated patients to relieve pain, develop or restore function and maintain maximum performance.
- Collaborated with PT to assist in assessment and modifications to plan of care.
- Worked with physical therapist and other disciplines to provide adaptive equipment for improving patient function.
- Designed home exercise programs to support continuation of therapeutic plan.
- Studied treatment plans and adjusted exercises periodically to maximize benefits.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Observed signs and symptoms to report changes in patient condition.
- Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
- Administered simple range of motion exercises.
- Liaised with physical therapist to deliver appropriate therapy according to care plan.
- Contributed to patient care plan development and monitoring in outpatient setting.
- Helped patient accomplish treatment plan and accept therapeutic devices by administering manual exercises.
- Answered patient questions promptly through email, phone and in person.
- Adhered to infection-control policies and protocols to attain safe and clean working environment.
- Described therapeutic regimens to promote wellness and health maintenance.
- Protected confidential documents to prevent unauthorized access.
- Checked calendars and scheduled patient appointments to minimize wait times.
- Attended client care conferences to provide information to other team members.
- Improved general health of clients by sharing nutrition information and fitness tips.
- Gathered health data from clients using self-assessment tools.
- Collaborated with clients to develop plan of action based on health goals.
- Enhanced awareness of health resources and worked to connect individuals with programs.
- Assisted Physical Therapists in evaluating a patient's range of motion, balance, strength and coordination through various tests and measurements.
- Maintained accurate documentation of patient progress notes and treatment plans.
- Educated patients and family members about proper exercise techniques, safety measures, and injury prevention strategies.
- Collaborated with interdisciplinary teams to provide comprehensive care for patients.
- Observed patients closely for any changes in symptoms or behavior that may require further evaluation or intervention by the Physical Therapist.
Education
NBC-HWC - Foods, Nutrition, And Wellness Studies
Institute of Integrated Nutrition
New York, NY05.2023
Certified Personal Trainer - Personal Training
NSCF
02.2023
Associate of Applied Science - Healthcare
Northeast Community College
Norfolk, NE05.2003
Skills
- Personal Training Techniques
- Exercise Physiology
- Youth Athletic Training
- Strength and Conditioning
- Orthopedic Rehabilitation
- Nutrition and Weight Loss Management
- Leadership Skills
- Injury Prevention
- Strength and Agility Training
- Passion for Health and Fitness
- Workout Improvement Techniques
- Lifestyle and Nutrition Guidance
- Dependable and Punctual
- Small and Large Group Instruction
- Creative Problem Solving
- Relationship and Community Building
- Fitness Program Design
- Individualized Training Programs
- Weight Control Guidance
- CPR Certified
- Progress Monitoring and Goal Attainment
- Fitness Evaluations
- Anatomy and Physiology
- Safe Equipment Demonstrations
- Human Anatomy Expertise
- One-on-One Coaching
- Flexibility and Adaptability
- Reliable and Responsible
- Flexible and Adaptable
- Group Workout Planning
- Time Management
- Results-Driven Coach
- Customized Workout Plans
- Active Listening
- Health and Wellness Education
- Cooperative Attitude
- Leadership and Coaching
- Life-Long Learner
- Safe and Effective Exercises
- Goal Setting
- Weights and Equipment
- Nutrition and Wellness Education
- Certified Personal Trainer
- Health Education
- Coaching
- Gathering information
- Educational Materials Development
- Collaborative Teamwork
- Information Gathering
- Database recordkeeping
- Individual and group coaching
- Nutrition
- Motivational Interviewing
Timeline
NBC-HWC
Whole-istic Nutrition
06.2023 - Current
Personal Trainer/Fitness Instructor
Hastings Ymca
05.2011 - Current
Physical Therapist Assistant
Live Well Physical Therapy
05.2008 - 06.2024
NBC-HWC - Foods, Nutrition, And Wellness Studies
Institute of Integrated Nutrition
Certified Personal Trainer - Personal Training
NSCF
Associate of Applied Science - Healthcare
Northeast Community College
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