Rachel Puig LLanes
Clanton,AL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
Ark Animal Hospital
06.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash and card transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Translated for Spanish speaking customers.
- Corresponded with clients through email, telephone, or postal mail.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
Personal Assistant
Charlie Williams
10.2020 - 06.2021
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Office Assistant/Cleaner/Translator
Annia's House Cleaning
04.2018 - 10.2020
- Confirmed appointments and communicated with clients.
- Expanded client base through consistent delivery of high-quality translation and interpretation services.
- Managed inventory coordination, staff scheduling and billing oversight.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Education
GED -
New World Horizons Homeschool
Prattville, AL01.2020
Skills
- Proficient in MS Office (Excel, Word, Outlook, Powerpoint) and Avimark
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Fluent in Spanish
- Written Translation
- Effective Communication Techniques
- Customer Service
- Medical record-keeping
Strengthscapabilities
- Action oriented
- Customer-focused
- Self-starter
- Fast learner
- Team player
- Technically savvy
- Capable of handling stressful situations
- High organizational, communication, and interpersonal skills
References
- Alejandra Rojas, 334-430-2169
- Kim Jimenez, 914-482-5029
- Paulina Jordan, 914-843-8840
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsPaid time offPaid sick leave401k match4-day work weekTimeline
Receptionist
Ark Animal Hospital
06.2021 - Current
Personal Assistant
Charlie Williams
10.2020 - 06.2021
Office Assistant/Cleaner/Translator
Annia's House Cleaning
04.2018 - 10.2020
GED -
New World Horizons Homeschool
Similar Profiles
Abby MarinoAbby Marino
Veterinary Assistant at Ark Animal HospitalVeterinary Assistant at Ark Animal Hospital
Amy AndersonAmy Anderson
Receptionist at Ark Animal HospitalReceptionist at Ark Animal Hospital
Montana GreenMontana Green
Veterinary Nurse at Ark Animal HospitalVeterinary Nurse at Ark Animal Hospital
Amy FordAmy Ford
Caregiver at Self EmployedCaregiver at Self Employed
Lilly GriffinLilly Griffin
Cashier/Food Preparation at Chick Fil ACashier/Food Preparation at Chick Fil A