Rachel Puleo

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.

• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.

• Created a "Uber for tutoring" mobile app to connect students and tutors. Available on iOS and Google Play. Currently in the fundraising stage.
• Conducted target market research to scope out industry competition and identify advantageous trends.
• Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
• Mentored employees for professional growth, promoting a culture of learning within the organization.
• Aligned operational objectives with long-term goals to ensure sustainable success throughout various stages of startup growth.
• Created organization's mission and vision statements for use by employees.
• Represented organization at industry conferences and events.

https://homeworkhelperapp.org/

• Family owned Candy and Food Company!
• Creates delicious candy treats and utilizes online sales.
• Managed day-to-day business operations.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• On track to Gross 120 K this year.
• Performs live stream shows to sell products.

www.alpinetreatsllc.com

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

• Provided homework assistance using specific curriculum and materials.
• Supported students with helpful study habits and exam strategies.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.