Reliable and upbeat key holder, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Collaborative with strong floor presence and unprecedented visual merchandising accomplishments. Expertise in customer service, cares to make a difference in the experience with a customer i meet. Committed to delivering customer experiences that exceed expectations.
Hardworking especially when passionate about what I want.
Love helping in any way with people. If there is a opportunity to be kind and make a difference in another individuals day I am that person.
Overview
3
3
years of professional experience
Work History
Sales Lead Keyholder
Francescas
Euless, Texas
07.2021 - Current
Improved customer service by projecting friendly and knowledgeable attitude.
Completed store opening and closing procedures.
Opened and closed store 5-6 days out of the week by counting registers, making deposits and storing and filing all daily paperwork.
Trained and mentored new employees.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Developed dynamic ownership skills by resolving challenging situations and asking in-depth questions of customers.
Restaurant Hostess
Texas Roadhouse Restaurant
Bedford, Texas
12.2017 - 04.2019
Answered customer questions about hours, seating and menu information.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Collected information from arriving customers to seat groups or place them on waitlist.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
Answered customer questions and pointed individuals in right directions.