Rachel Ragan
Oxford,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Cleaning Professional
Simply Clean
Oxford , MS
07.2024 - Current
- Stocked restroom supplies such as soap, paper towels and toilet tissue.
- Performed deep cleaning tasks such as shampooing carpets or polishing floors.
- Scrubbed walls, baseboards and windowsills to remove dirt buildup.
- Disinfected doorknobs, telephones, desks and other frequently touched surfaces.
- Swept, mopped, and vacuumed floors in all areas of the building.
- Emptied trash receptacles and replaced liners as needed.
- Reported any damages or maintenance issues immediately to supervisor for resolution.
- Dusted furniture and surfaces to remove dirt, dust and debris.
- Checked rooms after completion of work to ensure they are up-to-standard cleanliness level.
- Cleaned and sanitized bathrooms, including toilets, sinks and showers.
Doggie Daycare Attendant
Crossroad Animal Hosital
Oxford , MS
05.2022 - 09.2024
- Kept detailed log notes about each dog's activities throughout the day.
- Ensured proper documentation of pet records such as vaccinations and medical information.
- Assisted in the daily care of dogs, including feeding, bathing and exercising.
- Greeted customers upon their arrival at the doggie daycare facility.
- Monitored pet behavior closely for signs of illness or distress.
- Maintained a clean and safe environment for pets by regularly sanitizing kennels, crates and play areas.
- Adhered to all safety protocols when handling animals.
- Observed interactions between dogs to ensure safety guidelines were followed.
- Provided individual attention to each pet through walks, cuddles, brushing and playtime.
- Responded quickly to any incidents involving aggressive behavior among animals.
- Communicated effectively with other staff members regarding any changes in animal behavior or health concerns that may arise during their stay at the facility.
Wait Staff Member
Oxford Burger Company
Oxford , MS
03.2021 - 05.2022
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Processed payments accurately using cash registers or point-of-sale systems.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Complied with health department regulations regarding sanitation standards when handling food items.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Managed multiple tasks simultaneously while remaining organized under pressure.
Education
High School Diploma -
Northwest MS Community College High School Program
Oxford10-2022
Skills
- Strong Work Ethic
- Customer Service
- Professional Appearance
- Scheduling
- Data Collection
- Typing proficiency
- Professional telephone demeanor
- Problem-solving abilities
- Computer Proficiency
- Courteous demeanor
Timeline
Cleaning Professional
Simply Clean
07.2024 - Current
Doggie Daycare Attendant
Crossroad Animal Hosital
05.2022 - 09.2024
Wait Staff Member
Oxford Burger Company
03.2021 - 05.2022
High School Diploma -
Northwest MS Community College High School Program
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