Rachel Railey
Tallassee,AL
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Alorica
04.2016 - 10.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Certificate - General Studies
Gadsden State Community College
Gadsden, AL12-2013
High School Diploma -
Weaver High School
Weaver, AL05-2012
Cert - Medical Coding
Career Step
Lehi, UT07-2020
Skills
- ICD-10 proficiency
- HIPAA compliance awareness & adherence
- Team collaboration
- Documentation review expertise
- Medical terminology
- Electronic health records navigation
- Continuing education commitment
- Clinical documentation improvement
- CPT coding
- HCPCS level II mastery
- Procedural coding precision
- Regulatory guidelines adherence
- Anatomy and physiology
- Workflow management
Affiliations
- Member of AAPC
Certification
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
Timeline
Supervisor
Alorica
04.2016 - 10.2023
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
Certificate - General Studies
Gadsden State Community College
High School Diploma -
Weaver High School
Cert - Medical Coding
Career Step