Rachel Ramon
Rio Grande City,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Supplier Quality Manager
Medtronics, Inc.
San Antonio , TX
01.2024 - Current
- Developed and implemented supplier quality management systems.
- Managed supplier quality assurance activities, including audits and corrective action.
- Assessed product quality in accordance with established specifications.
- Developed and implemented diabetes management plans for individuals based on their medical history, laboratory values, risk factors, and goals.
- Coordinated with vendors to ensure timely delivery of goods.
Administrative Assistant
A1 Plus Therapy
San Antonio , TX
01.2023 - 01.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Manager of Operations
Pinnacle Carpet Care
San Antonio , TX
07.2010 - 01.2023
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Negotiated contracts with vendors for services necessary for daily operations.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Oversaw inventory management activities including ordering supplies as needed.
- Investigated customer complaints related to product and service quality or delivery issues.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Monitored team progress towards achieving milestones set forth in project plans.
Clinical Dental Manager
Centro Med
San Antonio, TX
01.2006 - 07.2010
- Repaired damaged dental appliances or prostheses according to manufacturer's specifications.
- Reviewed medical history forms for accuracy prior to submitting them to the dentist for review.
- Assisted dentists in providing patient treatment and care.
- Performed routine sterilization and disinfection of instruments according to OSHA guidelines.
- Monitored inventory levels of office supplies and equipment; ordered items when necessary.
- Ensured that all dental materials were properly labeled, stored, handled and disposed of according to safety regulations.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Compiled data from medical records for research purposes as requested by the dentist or staff members.
Education
Bachelor of Science - Psychology
University of The Incarnate Word
San Antonio, TX05-2000
Skills
- Strategic Planning
- Policy Implementation
- Team Leadership
- Verbal and written communication
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
Languages
Spanish
Professional
Timeline
Supplier Quality Manager
Medtronics, Inc.
01.2024 - Current
Administrative Assistant
A1 Plus Therapy
01.2023 - 01.2024
Manager of Operations
Pinnacle Carpet Care
07.2010 - 01.2023
Clinical Dental Manager
Centro Med
01.2006 - 07.2010
Bachelor of Science - Psychology
University of The Incarnate Word
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