Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Ramsey

Indianapolis

Summary

Accomplished professional with a strong work ethic and expertise in customer service, honed at Edible Arrangements. Successfully led production teams, ensuring quality control and timely project completion. Proven ability to resolve issues and enhance guest experiences, leveraging effective communication and problem-solving skills to drive results and exceed expectations.

Overview

5
5
years of professional experience

Work History

Babysitter/Pet Sitter

Neighboring Families
Indianapolis
05.2024 - Current
  • Supervised children during playtime and educational activities.
  • Prepared healthy meals and snacks for children as per dietary needs.
  • Organized daily schedules to include recreational and learning activities.
  • Communicated regularly with parents about child's progress and behavior.
  • Managed conflict resolution among children to promote cooperation.
  • Ensured a safe environment by monitoring play areas and equipment.
  • Assisted with homework and provided support for school assignments.
  • Provided daily care for various pets, ensuring their health and well-being.
  • Administered medications and treatments as directed by pet owners.
  • Maintained clean and safe environments for pets.
  • Communicated regularly with pet owners about their pets' status and needs.

Hotel Attendant

Barkafellers
Indianapolis
05.2023 - 05.2024
  • Maintained cleanliness and organization of guest rooms and common areas.
  • Responded to guest inquiries and resolved issues promptly and professionally.
  • Managed laundry operations, ensuring timely availability of clean linens.
  • Collaborated with housekeeping team to uphold hotel cleanliness standards.
  • Responsible for a group of 20 to 30 dogs playing together.
  • Fed animals.
  • Cleaned up after animals.
  • Spent 1 on 1 time with animals, getting to know their personalities.

Head Of Production

Edible Arrangements
05.2020 - 03.2023
  • Prioritized projects and available resources, completing work on time and within budget.
  • Re-prioritized work and plans to meet changing deadlines and priorities.
  • Led and measured daily processes, promoting excellent order fulfillment and production.
  • Tracked and enforced quality control standards.
  • Coached and motivated team members by providing appropriate training and growth opportunities.

Delivery Driver

Edible Arrangements
Greenwood
05.2021 - 08.2022
  • Delivered fresh fruit arrangements to customers in a timely manner.
  • Maintained vehicle cleanliness and ensured safe operation during deliveries.
  • Communicated with customers to confirm delivery details and address concerns.
  • Collaborated with team members to coordinate efficient delivery routes.
  • Loaded and unloaded products while adhering to safety protocols.
  • Provided exceptional customer service during in-person interactions at events.
  • Assisted in inventory management by tracking and reporting product levels.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Retail Cashier

Kohl's
Indianapolis
05.2021 - 08.2021
  • Processed customer transactions efficiently at a leading department store.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained accurate cash drawer and completed daily reconciliation tasks.
  • Managed merchandise returns and exchanges in accordance with store policies.
  • Collaborated with team members to ensure smooth store operations.
  • Educated customers on loyalty programs and promotions effectively.
  • Operated point-of-sale systems accurately for various payment methods.
  • Ensured cleanliness and organization of checkout area for customer convenience.
  • Greeted customers in a friendly and professional manner.
  • Stocked shelves when needed and kept the sales floor neat and organized.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Assisted other team members with their tasks as needed.

Education

High School Diploma -

Roncalli High School
Indianapolis, IN
05-2022

Some College (No Degree) - Forensic Psychology

Purdue University
West Lafayette, IN

Skills

  • Customer Service
  • Problem Solving
  • Teamwork
  • Issue resolution
  • Guest service
  • Cleaning standards
  • Inventory management
  • Customer relationship management
  • Quality control
  • Effective communication
  • Problem solving
  • Time management
  • Safety adherence
  • Strong work ethic

Timeline

Babysitter/Pet Sitter

Neighboring Families
05.2024 - Current

Hotel Attendant

Barkafellers
05.2023 - 05.2024

Delivery Driver

Edible Arrangements
05.2021 - 08.2022

Retail Cashier

Kohl's
05.2021 - 08.2021

Head Of Production

Edible Arrangements
05.2020 - 03.2023

High School Diploma -

Roncalli High School

Some College (No Degree) - Forensic Psychology

Purdue University

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