Summary
Overview
Work History
Education
Skills
Timeline

Rachel Raymond

Holly Hill,FL

Summary

Driven professional with extensive experience in property management and maintenance, notably with Joel Davis JTerris Properties. Excelled in enhancing tenant satisfaction and maintaining property standards, demonstrating a strong work ethic and team collaboration. Skilled in document preparation and property maintenance, achieving efficient operations and positive tenant relations without exceeding a single numerical percentage in achievements. Well-qualified assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

14
14
years of professional experience

Work History

Property Management Assistant

Joel Davis JTerris Properties
08.2023 - 11.2023
  • Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
  • Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Promptly responded to tenant complaints and concerns for over 50 properties.
  • Maintained compliance with local regulations through thorough knowledge of housing codes and regular inspections of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Efficiently managed service request tracking system, prioritizing tasks based on urgency and resource availability.
  • Collaborated with property manager on annual budget planning, analyzing historical data for informed decisionmaking.

Property Maintenance Worker

Joel Davis JTerris Property Managment
01.2022 - 11.2023
  • Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
  • Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
  • Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
  • Contributed to the team effort during major renovation projects by assisting with demolition, painting, carpentry work, or other specialized tasks as needed.
  • Ensured tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
  • Coordinated successful unit turnovers between leases by quickly completing necessary repairs and cleaning tasks within tight deadlines.
  • Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.

General Laborer

Dream Home Builders And Remodelers
08.2021 - 12.2021
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

Carhop Server

Sonic Drive In
01.2010 - 01.2012
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and customers.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.

Education

Certificate - Cmaa

Tulsa Job Corps Center, Tulsa, OK
2012

High School Diploma -

Springdale High School, Springdale, AR
05.2011

Skills

  • Document Preparation
  • True team player
  • Preparing property agreements
  • Property Maintenance

Timeline

Property Management Assistant - Joel Davis JTerris Properties
08.2023 - 11.2023
Property Maintenance Worker - Joel Davis JTerris Property Managment
01.2022 - 11.2023
General Laborer - Dream Home Builders And Remodelers
08.2021 - 12.2021
Carhop Server - Sonic Drive In
01.2010 - 01.2012
Tulsa Job Corps Center - Certificate, Cmaa
Springdale High School - High School Diploma,
Rachel Raymond