Summary
Overview
Work History
Education
Skills
Technical Proficiency
Timeline
Generic

Rachel Recker

South Park,PA

Summary

Dedicated and results-driven Senior IT Project Manager and Business Analyst with extensive experience in leading complex IT projects from inception to successful completion. Proven track record of delivering high-quality solutions that align with business objectives. Seeking to leverage expertise in project management, business analysis, and technical proficiency to drive innovation and drive organizational growth.

Overview

13
13
years of professional experience

Work History

Program Manager - Product

Innovu
Pittsburgh
06.2024 - Current
  • Manage cross-functional product launches, working closely with teams to achieve timely completion of launch target dates and build strong working relationships with company Partners
  • Develop detailed launch plans to monitor and track progress
  • Communicate with internal and external stakeholders to convey program strategy, align with business priorities, and set and manage timeline expectations for the program
  • Own internal and external reporting to support coordination, visibility, and accountability across all stakeholders
  • Design and implement cross-team processes, inclusive of people and tools
  • Translate business and partner objectives into program strategy with measurable goals
  • Own program wide KPI reporting, including presentation of status updates to Partners, internal stakeholders and Executive sponsors
  • Measure performance and effectiveness of the program(s) to identify opportunities for improvement

Sr. Project Manager - IT

rue21
Warrendale
11.2023 - 04.2024
  • Managed IT Project Portfolio by working with IT Leaders to track timelines, statuses, resources, and weekly goals
  • Tracked all development hours and report capitalized labor to Finance
  • Led high priority IT Projects, working with key stakeholders to ensure project success
  • Ensured projects were delivered on time, within scope and within budget
  • Coordinated internal resources and third-party vendors for high priority projects
  • Developed detailed project plans to monitor and track progress
  • Managed changes to project scope, schedule, and cost
  • Reported and escalated to stakeholders and leadership as needed
  • Led high-stakes project to implement new E-Commerce platform and Order Management System in condensed timeline

Sr. Business Analyst - IT

USG Insurance Services, Inc.
Canonsburg
08.2020 - 11.2023
  • Acted as liaison between the business and IT developers to fully understand and document any issues, change requests, and projects for multiple in-house insurance systems
  • Gathered and defined business requirements for all requests and projects
  • Acted as Project Manager for larger projects, responsible for creating and maintaining project plans, timelines, tasks, issues, and maintaining communication to all stakeholders and project team members
  • Created and maintained documentation on system processes and functionality
  • Provided analysis and suggestions to better existing system processes and design

Sr. Business Analyst - Corporate Systems

GNC Live Well
Pittsburgh
04.2016 - 08.2020
  • Managed large Project to implement new POS system for all retail store locations across the US and Canada
  • Acted as liaison between IT and HR/ Finance business partners to represent the business perspective and needs of any system development to the technical development team
  • Defined business requirements, developed and documented business processes, and validated business processes against the system
  • Organized and prepared test plans, executed user testing, and organized end user training where appropriate
  • Acted as Project Manager for system implementation projects, tracking action items and project status, issue resolution, publishing progress reports and recommending actions

Sr. HRIS Analyst

One Call Care Management
Jacksonville
09.2014 - 04.2016
  • Provided analytical, functional, and project management support to multiple HR system related projects and initiatives
  • Lead Analyst on all module implementations within Cornerstone OnDemand, a cloud-based learning and talent management system; inclusive of Recruiting, Performance Management, Learning Management, and Compensation
  • Acted as main point of contact and performed day-to-day support for internal CSOD users; trouble-shooting any reported system issues and opening and monitoring related cases with CSOD support technicians
  • Maintained and updated CSOD system to support process changes and enhancement requests
  • Monitored, researched, and performed user acceptance testing for quarterly CSOD system upgrades
  • Coordinated all user acceptance testing for system implementations, creating test plans, and organizing and managing testing groups
  • Created custom reporting and dashboards to meet the needs of HR business owners
  • Performed periodic audits of critical data elements, system configurations and system process related to HR
  • Provided support and data analysis within former Paychex HR system; provided support and data analysis within newly implemented Ceridian HR system

Internal Controls Analyst II

EDMC CS
Pittsburgh
04.2013 - 09.2014
  • Assisted in designing financial control processes and establishing company-wide policies and procedures
  • Worked with external auditors regarding financial compliance requirements
  • Worked on continuous review and mitigation of risk, inclusive of detailing process narratives with risk management, and SSAE16 assessments
  • Aided in re-engineering and centralization across EDMC finance teams

Business Analyst II - CS Student Accounting

EDMC CS
Pittsburgh
01.2012 - 03.2013
  • Acted as Project Manager for a company-wide initiative, Project Clarity: Statement Re-design
  • Communicated with business owners to understand the structure, policies, and operations of EDMC in relation to Student Accounting, and to develop solutions for process improvement to better enable the Department and Company to achieve its goals
  • Determined high-level business requirements and developed clear and formal documentation in the form of a Business Requirements Document, ensuring proper approval from business owners
  • Served as a liaison between the business and the Systems Analyst, and Developer
  • Created detailed and thorough test cases for user acceptance testing, participated in development and beta system testing phases to validate requirements were met, and carried out all proper communication to business owners

Education

BACHELOR OF ARTS - COMMUNICATION

06/2000
06.2000

Skills

  • Team Leadership
  • Cross-functional Collaboration
  • System Integration
  • Requirements Gathering
  • User Acceptance Testing
  • Team Leadership
  • Cross-functional Collaboration
  • System Integration
  • Requirements Gathering
  • User Acceptance Testing

Technical Proficiency

Project Management Tools: MS Project, JIRA,Smartsheet, Monday

Business Analysis Software: Microsoft Visio

Human Resource Management Systems (HRMS): Cornerstone OnDemand, ADP, Paychex, Ceridian, Infor, ePath Customer Relationship Management (CRM) Systems: Salesforce

Enterprise Resource Planning (ERP) Systems: Infor, Lawson

Data Analysis Tools: Microsoft Excel (including VLOOKUP, PivotTables)

Other: Tango, Accruent

Timeline

Program Manager - Product

Innovu
06.2024 - Current

Sr. Project Manager - IT

rue21
11.2023 - 04.2024

Sr. Business Analyst - IT

USG Insurance Services, Inc.
08.2020 - 11.2023

Sr. Business Analyst - Corporate Systems

GNC Live Well
04.2016 - 08.2020

Sr. HRIS Analyst

One Call Care Management
09.2014 - 04.2016

Internal Controls Analyst II

EDMC CS
04.2013 - 09.2014

Business Analyst II - CS Student Accounting

EDMC CS
01.2012 - 03.2013

BACHELOR OF ARTS - COMMUNICATION

06/2000

Similar Profiles

CREATE PROFILE
Rachel Recker