Rachel Reeves

• Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
• Responded to employee inquiries to provide assistance with payroll-related questions.
• Calculated deductions and processed payroll for employees.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
• Processed payroll garnishments such as benfits and child support.
• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
• Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
• Reviewed time records for ninety employees to verify accuracy of information.
• Coordinated new hire and termination processes to facilitate smooth operations.
• Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
• Managed payroll reports and audits for quarterly reports.
• Managed employee disputes by employing conflict resolution techniques.
• Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Organized and led staff orientation programs and training to promote collaboration.
• Processed employee claims involving performance issues and harassment.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

Supported human resources manager and HR department, providing assistance to 1,000+ employees with payroll, compensation, benefits, training, and development, grievances, and investigations. Supported recruiting efforts, onboarded new hires, and optimized employee engagement.

• Coached Management Team on policy implementation and enforcement to prevent employee legal entanglements
• Partnered with senior management on benefits analysis, corrective action planning, and big-picture data capturing
• Supported annual reviews by leveraging automated employee performance reminders
• Directed process flow for terminated employees
• Oversaw benefit programs, including 401, medical, dental, and vision packages
• Assisted with payroll issues for 1,000+ employees, including vacation, FMLA, and military leave
• Delivered onboarding and training for 300+ new hourly employees annually, ensuring seamless new hire orientation
• Bolstered employee job position knowledge and skillset by facilitating onboarding sessions and on-the-job training for new hires. Processed W9 and I9 forms
• Revised training operations to align with associate feedback; partnered with legal and compliance teams to ensure viability of available information for new processes
• Improved employee engagement through create
• Enhanced staff knowledge/awareness of sexual harassment and prohibited conduct
• Investigated and resolved variances and complex employee issues that impacted management and business decisions
• Controlled employee claims, including performance-based and harassment incidents
• Contributed to local and regional HR projects
• Established organizational standards; ensured compliance with all local, federal, and state laws

• Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
• Liaised between multiple business divisions to improve communications.
• Developed succession plans and promotion paths for all staff.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 300+ new employees.
• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies.
• Addressed employee conflicts with appropriate urgency, following all corporate procedures.
• Collaborated with entire human resource department to discuss new ways to recruit top talent.
• Oversaw HR functions, including hiring, staffing, training, payroll and labor law compliance.
• Updated HR database with new employee information, changes in benefits and other details.
• Organized company-wide events designed to boost employee morale.
• Answered employee inquiries regarding health benefits and 401k options.
• Managed benefits enrollment by answering questions and aiding employees with login details.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Oversaw exit interviews and off-boarding process for resigned and terminated employees.
• Reduced workers' compensation claims by instituting corporate safety training program.
• Coordinated ongoing technical training and personal development classes for staff members.

• Owned all aspects of HR and payroll, including benefits administrations for 100+ employees, policy implementation, compensation structuring, and investigation and resolution of grievances.
• Worked as effective team member while contributing to local and regional HR projects.
• Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
• Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
• Liaised between multiple business divisions to improve communications.
• Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 100+ new employees.
• Motivated employees through employee appreciation committee.
• Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
• Structured compensation and benefits according to market conditions and budget demands.
• Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
• Accurately maintained payroll and benefits for 100+ employees.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
• Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.