Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Rachel Richards

Carson City,NV

Summary

Dynamic sales professional with a proven track record at Round Hill Jewelers, excelling in consultative selling techniques and customer satisfaction. Adept at training and developing teams, I consistently exceeded sales goals, showcasing my problem-solving skills and adaptability in high-pressure environments. Passionate about delivering exceptional service and driving business growth.

Overview

32
32
years of professional experience
1
1
Certificate

Work History

Sales

Poe Rava Gem Company & Black Pearl Gallery
11.2022 - Current

Top Sales Producer of fine quality jewelry. Open and Close store. Set up and take down displays, sell the finest piece of jewelry for the customer based on consultative sales techniques. Upsold whenever possible. Process sales thru The Edge system. Follow up with larger ticket customers and repair orders. Close store following all safety protocol for security to staff and jewelry. Assist in new purchases for inventory providing clients with the latest in fashion high quality jewelry.

Sales and Store Manger

Round Hill Jewelers
07.2013 - 01.2020

Managed store from opening to closing, set up displays, sales of high end jewelry, custom design work for clients using consultative sales techniques and my own creativity, ordering merchandise. Managed store by myself and capable of handling and prioritizing multiple different tasks at once.

Supervisor and Ski Coach

Heavenly Valley Ski Resort
11.2005 - 04.2018

Supervisor role assigned ski and snowboard lessons for Group and Private lessons. Managed staff of 300+/- coaches. Scheduled coaches to maximize interests of guests and company productivity. Resolve guest and coach issues on a daily basis in a fast paced environment.

Ski Coach role was primarily Private lessons and VIP and Media Groups. I brought fun to learning in a safe environment. Built relationships with customers and the community to promote repeat business.

Sales Representative

Wyndham Vacation Ownership
02.2016 - 12.2016
  • Achieved monthly sales goals by promoting WorldMark vacation club and enrolling new club members. Sold both WorldMark and Wyndham vacation club points.

Commercial Sales & Leasing Agent

Coldwell Banker Commercial Premier Brokers
09.2011 - 07.2013

Sold and leased commercial real estate in the Carson Valley area. Worked with and contributed towards the top production office in the State of NV.

In-House and Front Line Sales Executive

The Ridge Tahoe
08.2009 - 03.2011

Licensed NV Real Estate Timeshare Sales agent sold existing owners or new sales for The Ridge Tahoe Properties. Upgraded existing weeks based owners to new Resorts West points system.

Exceeded team sales goals.

In-House Sales Executive

Marriott Vacation Club International
06.2007 - 01.2009

Sold Marriott Vacation Club properties around the world by meeting customer's specific vacation goals. Upgraded existing Marriott owners to maximize portfolio options.

Exceeded team sales goals.

Independent Insurance Agent

Independent Insurance Agent - NAI
06.2005 - 06.2007

Held Life, Accident & Health Insurance License in NV and sold insurance to individuals based on needs and regulations. Worked with National Agents Alliance for leads and training. Also worked and sold in Alaska.

Regional Sales Manager

Strategic Information Resources
03.1993 - 10.2004

Managed Key Accounts and developed new business representing Experian Global Information Technology and SIR mortgage credit reporting products and services.

Managed and trained sales staff for assigned territories.

Trained Executives and Staff on use of database systems.

Clients included Fortune 500 companies in the Financial Services industry.

Served on multiple industry boards.

Experienced in Public Speaking.

Organized trade show events.

Education

Bachelor of Arts - Political Science

University of Massachusetts Amherst
Amherst, MA

Associate of Arts - Human Studies & International Relations

Bradford College
Bradford, MA

Skills

  • Training and Development
  • Problem-Solving
  • Planning and Coordination
  • Critical Thinking
  • Team Building
  • Flexible and Adaptable
  • Self-Motivated
  • Active Listening
  • Written Communication
  • Consultative Selling Techniques
  • Customer Satisfaction
  • Closing Techniques

Certification

  • Licensed NV Real Estate Salesperson Current through 9.30.23.
  • Professional Ski Instructors of America
  • Board Member and Vice President, Team Tahoe/Bike Tahoe

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales

Poe Rava Gem Company & Black Pearl Gallery
11.2022 - Current

Sales Representative

Wyndham Vacation Ownership
02.2016 - 12.2016

Sales and Store Manger

Round Hill Jewelers
07.2013 - 01.2020

Commercial Sales & Leasing Agent

Coldwell Banker Commercial Premier Brokers
09.2011 - 07.2013

In-House and Front Line Sales Executive

The Ridge Tahoe
08.2009 - 03.2011

In-House Sales Executive

Marriott Vacation Club International
06.2007 - 01.2009

Supervisor and Ski Coach

Heavenly Valley Ski Resort
11.2005 - 04.2018

Independent Insurance Agent

Independent Insurance Agent - NAI
06.2005 - 06.2007

Regional Sales Manager

Strategic Information Resources
03.1993 - 10.2004

Bachelor of Arts - Political Science

University of Massachusetts Amherst

Associate of Arts - Human Studies & International Relations

Bradford College
Rachel Richards