Rachel Rinehart
Morley,USA
Summary
Well organized and hard-working individual. Extremely dependable and punctual. Personable as well as highly motivated to maintain customer satisfaction. Seeking opportunities to enhance abilities while contributing to company growth. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Tullymore Golf Resort/St Ives Golf Course
Canadian Lakes, MI
05.2023 - Current
- Assist with any problems that occur in restaurant. (i.e. system issues; customer issues)
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Monitored staff performance and addressed issues.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed monthly inventory of alcohol.
- Assigned work and monitored performance of crew members.
Server
Tullymore Golf Resort/St Ives Golf Course
Canadian Lakes, MI
02.2022 - 05.2023
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stocked service areas with supplies during slow periods.
Cashier/Crew Member
Wendys
Big Rapids, MI
04.2016 - 07.2016
- Worked register taking orders
- Completed all assigned cleaning and daily tasks
- Made sure everything was in order for next crew members shift
- Used excellent costumer service skills making sure customers were satisfied with their food and service.
Activities Assistant
The Gardens Rehab and Care Center
Kingman, AZ
10.2012 - 07.2013
- Assisted Activities Director in all of their daily tasks
- Including:
- Documenting activities each resident participated in that day
- Setting up and running daily activities (bingo, movies, puzzles etc.)
- Assisting in completing monthly activities calendar
- Taking residents on outings (grocery store, movies, bowling etc.)
- Making sure residents got their personal mail delivered to them Uplifted spirits of residents who otherwise may not have left their rooms on a day to day basis
- Made sure that every resident was notified of any activity provided while encouraging them to participate
- Provided a safe environment for residents to feel at home or that they were in a place where they were able to connect with their neighbors.
Dietary Aide
The Gardens Rehab and Care Center
Kingman, AZ
07.2010 - 10.2012
- Completed all assigned daily task
- Took orders and served residents their daily meals
- Memorized names and doctor ordered diets of all residents
- Finished daily cleaning duties with excellence
- Set up dining room for each meal worked during shift
- Made sure that each resident had been fed or accounted for at each meal
- Prepped desserts
- Assured that every resident was happy with the meals they had been given and accommodated to each residents personal needs.
Education
High School Diploma -
Primavera Online High School
Arizona01.2010
Skills
- Detail oriented
- Organizational planning
- Coaching and Mentoring
- Professional demeanor
- Excellent at following direction
- Great communication skills
- Reliable and Responsible
- Conflict Resolution
- Attention to Detail
- Patience
- Safe Food Handling
- Sales and Marketing
- Teamwork and Collaboration
Skillareas
- Detail oriented
- Planning/coordinating
- Organizational planning
- Friendly and hard-working
- Working well with others
- Professional demeanor
- Excellent at following direction
- Communication Patience
Timeline
Restaurant Manager
Tullymore Golf Resort/St Ives Golf Course
05.2023 - Current
Server
Tullymore Golf Resort/St Ives Golf Course
02.2022 - 05.2023
Cashier/Crew Member
Wendys
04.2016 - 07.2016
Activities Assistant
The Gardens Rehab and Care Center
10.2012 - 07.2013
Dietary Aide
The Gardens Rehab and Care Center
07.2010 - 10.2012
High School Diploma -
Primavera Online High School
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