Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Roberts

Richmond

Summary

Achievements include improving offerings, increasing participation and maximize service quality. Proactive and hardworking professional with demonstrated success in overseeing a wide range of activities with an adaptable approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Manager

Minuti Coffee
10.2023 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.

Wellness Coordinator

The Joint Chiropractic
04.2022 - 08.2022
  • Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives and referrals programs.
  • Collected and tracked information about participation and outcomes of individual programs.
  • Organized schedules for comprehensive group fitness programs.
  • Met or exceeded monthly revenue and training goals.
  • Skilled at working independently and collaboratively in a team environment.

Retail

Marshalls
04.2021 - 06.2021


  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

Diploma -

Choctaw High School
Choctaw, OK
05.2017

Skills

  • Client Relations Skills
  • Program Enrollments
  • Reading Comprehension
  • Critical Thinking

Timeline

Manager

Minuti Coffee
10.2023 - Current

Wellness Coordinator

The Joint Chiropractic
04.2022 - 08.2022

Retail

Marshalls
04.2021 - 06.2021

Diploma -

Choctaw High School

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Rachel Roberts