- Offering time and support to shelters for the homeless, women, and animals
- Outdoor Recreation
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Participating in cultural exchange programs and homestays
- Artificial Intelligence (AI) and Machine Learning
Rachel Robinson
Fort Lauderdale,FL
Summary
Dynamic cybersecurity program leader with over 15 years of experience in designing and executing comprehensive security, compliance, and risk management initiatives across diverse sectors, including federal, state, healthcare, travel, and maritime. Expertise in navigating complex regulatory frameworks such as NIST 800-53, NIST CSF, CMMC, ISO 27001, and HIPAA, transforming compliance requirements into actionable strategies that enhance operational resilience and drive revenue growth. Recognized for leading cross-functional teams to achieve 100% audit pass rates while fostering a culture of compliance and ethical conduct. Proven ability to develop robust compliance programs aligned with organizational goals, ensuring adherence to industry standards through strategic planning and effective stakeholder communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Advisor, Operations & MTS Compliance Consultant
Lane Technology Innovations (LTI Global)
01.2023 - Current
- Led cybersecurity strategy and program delivery across maritime, energy, and critical-infrastructure clients.
- Ran TRI Hat (Hack Attack Team) and hackability initiatives simulating advanced threats to inform risk treatment and control design.
- Directed CMMC 2.0 and NIST 800-171 compliance efforts, producing SSPs, POA&Ms, and third-party risk frameworks.
- Managed ITAR/EAR export-control compliance and cleared-facility documentation as FSO advisor.
- Authored end-to-end security documentation (IR/DR playbooks, control narratives, SOPs) and multi-year compliance roadmaps.
- Acted as a framework SME for NIST 800-53, NIST CSF, NIST 800-171, CMMC, FedRAMP, HIPAA, and ISO 27001, advising executives on risk and roadmap tradeoffs.
Senior Manager, Compliance & Data Governance
Carnival Corporation – GMIS
06.2025 - 09.2025
- Directed audit and compliance documentation for seven global cruise brands.
- Authored DR/IR playbooks, SOPs, and governance documentation aligned with HIPAA, SOC 2, ISO 27001, CMMC and maritime standards (ISM, MARPOL, SOLAS).
- Standardized documentation with metadata tagging and contributor workflows, improving traceability and regulator response times.
- Developed and implemented compliance training programs for operational staff, ensuring adherence to regulatory standards.
Director, Government Contracting & Sr. Documentation Specialist
Future Tech
12.2024 - 06.2025
- Led GovCon strategy and documentation for significant federal opportunities, securing $250M+ in awards through compliance-aligned RFP execution.
- Oversaw FedRAMP, HIPAA, and NIST-aligned documentation; managed ITAR/EAR export-compliance guidance for sales and operations.
- Built reusable RFP response libraries and templates, reducing proposal prep time by 35% and improving win rate.
- Drove strategic planning initiatives to enhance operational efficiency across departments.
Sr. Technical Analyst & CMDB Administrator
Virgin Voyages
04.2022 - 12.2024
- Led a $2M CMDB implementation achieving 100% CI visibility and strengthening change, incident, and problem management.
- Designed and maintained IAM policies, RBAC enforcement, privileged-access reviews, and SOX-aligned controls.
- Partnered with cybersecurity, infrastructure, and audit teams to map controls to NIST 800-53, NIST CSF, ISO 27001 and internal risk frameworks.
- Led cross-functional teams to implement technology solutions enhancing operational efficiency.
Lead Technical Writer (Contract – concurrent)
Centers for Disease Control and Prevention (CDC)
01.2022 - 04.2023
- Produced HIPAA, HITECH, and GDPR-aligned technical documentation for public-health systems and data flows.
- Reduced document review cycles by 30% and improved audit traceability via structured templates and metadata strategies.
- Developed comprehensive technical documentation for public health initiatives, ensuring clarity and adherence to CDC standards.
Sr. Technical Writer & Scrum Master
Norwegian Cruise Line (via Chestnut Hill Tech)
12.2019 - 05.2021
- Led Agile ceremonies for 100+ PMs and cross-functional teams supporting a large IT modernization program.
- Authored IT modernization documentation, playbooks, and SOPs aligned with HIPAA and CDC standards.
- Served as CDC representative and liaison, ensuring documentation and controls met public-health and reporting requirements.
Sr. Tech Writer & Risk Analyst
Kyra Solutions / Florida Dept. of Transportation
07.2019 - 12.2019
- Developed DR plans, GRC templates, and policy documents aligned with state regulatory requirements.
- Documented risk scenarios and mitigation plans for mission-critical transportation systems in partnership with IT leadership.
- Led development of comprehensive technical documentation for complex transportation projects, enhancing clarity and usability.
Programming Analyst & Information Security Lead
Virginia Department of Motor Vehicles (DMV)
04.2015 - 06.2019
- Built DMV’s first formal information-security policy program from the ground up, creating NIST-aligned policies and SOPs for the entire agency.
- Mapped policies and controls to NIST 800-53, NIST CSF, and PCI DSS to support both regulatory and payment-card requirements.
- Led the PCI audit and remediation program, resulting in DMV achieving PCI certification and sustained compliance.
Lead Technical Writer & Corporate Trainer
Capital One
02.2013 - 12.2015
- Authored 200+ SOPs and control narratives supporting operations, risk, and technology functions.
- Served as international corporate trainer, delivering training to teams across multiple countries on new processes, platforms, and risk controls.
- Recognized as VIP Employee of the Year for measurable improvements in process adoption and operational performance.
- Led development of comprehensive documentation for software applications, ensuring clarity and usability.
- Championed adoption of new authoring tools, improving team efficiency and reducing time-to-delivery for documents.
Education
Bachelor of Science - Business Administration
George Mason University
Fairfax, VASkills
Cybersecurity Program Management & Governance
Regulatory & Framework Alignment (NIST family, CMMC, ISO, FedRAMP, HIPAA, PCI)
Identity & Access Management (RBAC, PAM, zero-trust-aligned policies)
RFP & GovCon Strategy, Compliance & Documentation
Enterprise Policy Development & Technical Writing
Stakeholder Management, Executive Reporting & Board-Level Briefings
Agile / Scrum Leadership & Cross-Functional Team Enablement
Security & GRC Tools: ServiceNow, Azure AD, Okta, RSA Archer, JIRA, Confluence, Tableau, SharePoint
Frameworks & Regulations: NIST 800-53, NIST CSF, NIST 800-171, CMMC, ISO 27001, FedRAMP, HIPAA, HITECH, PCI DSS, GDPR, SOC 2, SOX, ITAR/EAR, maritime security (ISM, MARPOL, SOLAS), and MTSA-relevant controls
Domains: IAM governance (RBAC, PAM), incident response and disaster recovery, vulnerability and risk management, documentation governance, audit readiness
Accomplishments
- Secured $250M+ in federal and state contracts via compliance-driven RFP and documentation strategy.
- Enabled $100M+ in pipeline growth by embedding security and compliance into go-to-market motions.
- Achieved 100% audit pass rates across FedRAMP, HIPAA, CMMC, ISO, and PCI assessments.
- Reduced documentation error rates by 45% and audit cycle times by 30% through standardized templates and metadata strategy.
- Led a $2M CMDB implementation delivering full asset visibility and materially improving audit readiness and SOX controls.
- Honored by Virginia Governor Ralph Northam for civic leadership; recognized as VIP Employee of the Year at Capital One.
Affiliations
- Toastmasters
- Carol Adams Foundation
- IndieLabs
- Coalition Against Violence
- Catastrophic Patent Advocate
Certification
- CompTIA Security+
- Certified Scrum Master (CSM)
- ITIL Foundation
- CMMC Certified Professional – coursework completed
- PMP – training and application aligned
Interests
INTERESTS
- Community revitalization
- Survivor advocacy
- Civic leadership
Timeline
Senior Manager, Compliance & Data Governance
Carnival Corporation – GMIS
06.2025 - 09.2025
Director, Government Contracting & Sr. Documentation Specialist
Future Tech
12.2024 - 06.2025
Senior Advisor, Operations & MTS Compliance Consultant
Lane Technology Innovations (LTI Global)
01.2023 - Current
Sr. Technical Analyst & CMDB Administrator
Virgin Voyages
04.2022 - 12.2024
Lead Technical Writer (Contract – concurrent)
Centers for Disease Control and Prevention (CDC)
01.2022 - 04.2023
Sr. Technical Writer & Scrum Master
Norwegian Cruise Line (via Chestnut Hill Tech)
12.2019 - 05.2021
Sr. Tech Writer & Risk Analyst
Kyra Solutions / Florida Dept. of Transportation
07.2019 - 12.2019
Programming Analyst & Information Security Lead
Virginia Department of Motor Vehicles (DMV)
04.2015 - 06.2019
Lead Technical Writer & Corporate Trainer
Capital One
02.2013 - 12.2015
Bachelor of Science - Business Administration
George Mason University