Rachel Rohe
Pittsburgh,PA
Summary
Motivated business professional with excellent problem solving and customer service skills that is looking to tackle new challenges with a company that values strong work ethic, critical thinking, and collaboration.
Overview
2
2
years of professional experience
Work History
Insurance Administrator
SNPJ
Oakdale, PA
10.2023 - Current
- Maintained historical data by organizing and filing statistical reports.
- Added current information, demographic data and payment methods to client accounts.
- Resolved customer inquiries regarding billing issues or coverage discrepancies.
- Conducted research on policy guidelines, regulations, and industry trends.
- Provided assistance to customers in understanding their policy coverage details.
- Prepared financial reports related to premium payments, claim settlements, and other administrative activities.
- Collaborated with colleagues to ensure compliance with state laws and regulations.
- Matched invoices with purchase orders, audited for discrepancies, and coded each according to general ledger standards.
- Examined claims, records and procedures to grant approval of coverage.
Executive Personal Assistant
High Profile Family
Las Vegas, NV
06.2022 - 09.2023
- Organized and scheduled meetings, appointments, calendar, and travel arrangements for the executive.
- Managed household inventory, correspondence, invoices, expenses, and maintenance schedules.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Implemented efficient office workflows to improve productivity.
- Handled sensitive information with discretion and confidentiality.
- Developed and implemented podcast production workflow strategies and social media to streamline production processes.
Education
Bachelor of Science - Business Administration
Westminster College
New Wilmington, PA05-2022
Skills
- Claims Processing
- Customer Service
- Teamwork and Collaboration
- Problem-solving abilities
- Records Management
- Organizing and Prioritizing Work
Timeline
Insurance Administrator
SNPJ
10.2023 - Current
Executive Personal Assistant
High Profile Family
06.2022 - 09.2023
Bachelor of Science - Business Administration
Westminster College
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