Rachel Romo

• Provide attentive tableside service in a high-volume bar and brewery setting.

• Take and deliver orders promptly while maintaining accuracy and guest satisfaction.

• Collaborate with team members and management to ensure smooth service flow.

• Support bar operations and upsell specialty beverages.

• Promoted through four positions, demonstrating reliability, adaptability, and strong work ethic in a

high-volume seafood restaurant.

• Provided excellent customer service by greeting guests, answering inquiries, and managing

reservations.

• Delivered food and beverages promptly and accurately, ensuring high guest satisfaction.

• Handled POS transactions, processed payments, and maintained cash-handling accuracy.

• Assisted with opening/closing duties, including stocking, restocking, and bar setup.

• Collaborated with bartenders and team members to ensure smooth peak-hour operations.

• Built strong rapport with regulars, encouraging repeat business.