Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Rose

Summerfield,FL

Summary

Highly experienced with guests and had a customer service specialist license. Great with socializing and hospitality. Quick learner.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender/Kitchen Staff Member

Oxford Downs
Summerfield, FL
10.2021 - Current
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
  • Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.

Warehouse Laborer

Mike Shea's Coffee
Raynham, MA
12.2019 - 04.2020
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Used forklifts and pallet jacks to relocate products.

Manager

Dangelos
Raynham, MA
06.2016 - 04.2020
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

High School Diploma -

Dighton Rehoboth Regional High School
Dighton Massachusetts
06.2015

Skills

  • Sanitization Protocols
  • Dessert Preparation
  • Rotation Procedures
  • Kitchen Station Restocking
  • Room Preparation
  • Proper Storage Procedures
  • Kitchen Staff Support
  • Conflict Negotiation
  • Cash Control
  • Shipment Receipt
  • Customer Loyalty
  • Hospitality Management
  • Guest Relations
  • Employee Hiring
  • Accurate Cash Handling
  • Business Strategies
  • Guest Inquiries
  • Social Perceptiveness

Certification

Serve safe certified,

Cardroom employee license.

Guest service specialist.

Certified trainer.

Timeline

Bartender/Kitchen Staff Member

Oxford Downs
10.2021 - Current

Warehouse Laborer

Mike Shea's Coffee
12.2019 - 04.2020

Manager

Dangelos
06.2016 - 04.2020

High School Diploma -

Dighton Rehoboth Regional High School

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Rachel Rose