Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Sallach

Guyton,GA

Summary

Registered Nurse with 22 years of experience delivering high-quality care to oncology patients in acute care and hospice settings. Proven patient care advocate and leader effective at assisting with achieving patient care goals, improving satisfaction while driving diverse healthcare system initiatives.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Oncology Nurse Navigator

Candler Hospital
Savannah, GA
10.2021 - Current
  • Collaborated with other departments to coordinate seamless patient care across various medical specialties.
  • Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
  • Communicated with patients, asked appropriate questions and employed active listening to determine best care.
  • Improved patient satisfaction by providing personalized guidance and resources throughout their healthcare journey.
  • Streamlined communication between patients and healthcare providers for enhanced care coordination and timely treatment.
  • Educated patients on medical procedures, diagnoses, and treatment options to empower informed decision making.
  • Assisted patients in overcoming barriers to care, such as transportation, language, and financial challenges.
  • Fostered strong relationships with local service organizations to expand available resources for patient referrals.
  • Served as an advocate for vulnerable populations within the healthcare system, addressing disparities in access to care and treatment outcomes.
  • Participated in case conferences with interdisciplinary teams to review patient progress and adjust interventions as needed.
  • Maintained detailed records of all patient interactions in accordance with privacy regulations and organizational policies.
  • Ensured seamless transitions between levels of care by coordinating appointments, referrals, insurance authorizations, and follow-up communication.
  • Supported patients in managing their mental and emotional well-being through active listening, empathy, and appropriate referrals to specialized care providers.
  • Coached patients on self-advocacy.
  • Assisted patients in scheduling doctor and healthcare appointments.
  • Organized patient schedules and assisted in planning transportation and payments.
  • Delivered support to medical staff in completion of patient paperwork.

Home Care Clinical Manager

Hospice Savannah
Savannah, GA
07.2020 - 10.2021
  • Developed and assisted with updating policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Recruited, hired and trained clinical staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Assisted to monitor department financial transactions and management functions within budget
  • Created individualized care plans, working with patients and families to assess and meet individual needs.
  • Providing guidance and leadership to around 25 employees that served around 95 patients

Hospice Registered Nurse Case Manager

Amedisys Hospice
Pooler, GA
09.2013 - 06.2020
  • Facilitated therapeutic communication and conflict resolution by redirecting negative behaviors and helping patients improve coping abilities to handle end of life concerns or issues.
  • Educated patients and answered questions about health condition, end of life care and treatment incorporating all members of IDG.
  • Partnered with physicians, social workers, chaplains, respiratory therapist, dieticians, wound care and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in Home Care Home Base electronic system.
  • Mentored new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety and adhere to Medicare guidelines
  • Complied with HIPAA laws
  • Managed wound care, ostomy care, pressure ulcer prevention utilizing Forcura for documentation.
  • Delivered outstanding care to patients with various terminal diagnoses and managed care from start of care to death or discharge
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing decline in status
  • Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for home hospice care
  • Delivered high level of quality care to diverse populations while overseeing patient care and advocating for patient needs utilizing clinical expertise
  • Audited charts and reviewed clinical documents to meet Medicare guidelines
  • Sustained quality standards by performing routine medication audits and upholding best practices for cost effectiveness while ensuring patient received appropriate treatment
  • Provided on call support for emergencies and symptom management for census of up to 40
  • Case managed up to 18 patients while maintaining their medication and supplies need in an organized schedule

Staff Nurse

Candler Hospital
Savannah, GA
05.2002 - 03.2014
  • Coordinated with physicians to perform bedside procedures such as intravenous injections, central line placement, and bone marrow biopsies
  • Managed elements of patient care, from admission to discharge or transfer to other units, using nursing expertise to conduct assessments, administer medications, initiate nursing and emergency interventions, contribute to care plan development and educate patients utilizing Meditech
  • Administered chemotherapy, blood products and provided post radiation care
  • Identified learning needs of patients and families and responded with advocacy and health education.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety under JCAHO guidelines
  • Performed charge nurse duties overseeing staff nurses and delegating tasks to provide excellent patient care

Education

Bachelor of Science - Nursing

Armstrong Atlantic State University
Savannah, GA
05.2002

Skills

  • Strong clinical judgment
  • Hospital Oncology care
  • Home Hospice care
  • Leadership and delegation
  • Organization
  • Time Management
  • Case Management
  • Patient and family advocacy
  • ICD 10 coding
  • EMR / EHR
  • Cancer Patient Management
  • Patient Education
  • Physician Communication
  • Interpersonal Communications
  • Patient and Family Education
  • Clear Patient Communication
  • Patient Care Oversight

Certification

  • National Certified Oncology nurse(ONCC) since 2004
  • BLS/CPR Certified

Timeline

Oncology Nurse Navigator

Candler Hospital
10.2021 - Current

Home Care Clinical Manager

Hospice Savannah
07.2020 - 10.2021

Hospice Registered Nurse Case Manager

Amedisys Hospice
09.2013 - 06.2020

Staff Nurse

Candler Hospital
05.2002 - 03.2014

Bachelor of Science - Nursing

Armstrong Atlantic State University
Rachel Sallach