Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Rigger
MHI Ship Repair & Services
Norfolk, Virginia
02.2025 - 06.2025
Operated rigging equipment for safe lifting and moving of heavy materials.
Collaborated with team members to plan and execute rigging operations efficiently.
Ensured proper assembly of rigging systems to support various construction projects.
Securely attach loads to rigging equipment using clamps, shackles, and other fasteners.
Maintained open communication with crane and other equipment operators to smoothly transport loads.
Customer Service Representative
Dominion Energy
Hampton, Virginia
12.2023 - 12.2024
Responded to customer inquiries regarding energy services and billing issues.
Resolved complaints by providing effective solutions and maintaining customer satisfaction.
Maintained knowledge of company policies to address customer questions effectively.
Answered customer inquiries and provided accurate information regarding products and services.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Patient Care Technician
DaVita
Williamsburg, Virginia
09.2022 - 11.2024
Monitored vital signs and reported changes to healthcare team.
Documented patient information accurately in electronic health records.
Collaborated with multidisciplinary teams to enhance patient experiences.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
entry level legal assistant
Glasser and Glasser
Norfolk, Virginia
08.2021 - 07.2022
Managed client communications and scheduled appointments effectively.
Drafted legal documents, including pleadings and contracts accurately.
Coordinated court filings and monitored deadlines for submissions.
Utilized case management software for tracking case progress and documentation.
Scaffold Builder
American Scaffold
Chespeake, VA
07.2020 - 08.2021
Assembled scaffolding structures according to safety guidelines and project specifications.
Inspected materials for quality and compliance before assembly and installation.
Operated tools such as power drills, levels, and saws for scaffold assembly tasks.
Followed all company policies related to safety, equipment usage, and teamwork practices.
Communicated effectively with supervisors regarding project progress and material needs.
Patient Care Technician
Fresenius
Norfolk, VA
03.2018 - 06.2020
Assisted patients with daily activities and personal care needs.
Collaborated with healthcare team to ensure quality patient care.
Provided direct patient care and assistance to healthcare team members.
Assisted with patient admissions, discharges and transfers.