Rachel Schmidt
Green Cove Springs,Florida
Summary
Knowledgeable Supplier Quality Engineer with robust background in directing quality initiatives. Skilled in developing and implementing quality management systems that enhance operational efficiency and product excellence. Demonstrated ability in leading cross-functional teams and driving continuous improvement processes.
Overview
13
13
years of professional experience
Work History
Director of Quality
AMMCON
08.2022 - Current
- Ensured adherence to defense standards throughout all processes, reinforcing a company-wide commitment to quality excellence.
- Managed TIG welding program to ensure compliance in accordance with Tech Pub 278 and inspection requirements.
- Managed NDT program in collaboration with an outside source delegated Level III to ensure compliance in accordance with ASNT TC-1A and Tech Pub 271 and acceptance specifications.
- Improved quality and shipping processes bringing quality overhead down by 38% while sales increased by more than double.
- Enhanced customer complaint resolution processes, expediting response times and boosting overall satisfaction scores.
- Drove root cause analysis investigations for customer complaints, implementing corrective actions that reduced recurrence rates and improved client retention.
- Ensured adherence to shipyard standards throughout all processes, reinforcing a company-wide commitment to quality excellence.
Quality Manager
AMMCON
07.2020 - 01.2022
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary lowering customer rejects by 25% per quarter.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
Quality Analyst Lead
AMMCON
12.2016 - 07.2020
- Streamlined inspection processes by developing detailed checklists, resulting in increased accuracy and consistency among team members.
- Led a team of inspectors, ensuring consistent adherence to company standards and regulations.
- Maintained accurate records of inspection results, providing data-driven insights for process optimization efforts.
- Collaborated with cross-functional teams to address quality issues and implement corrective actions promptly.
- Supported quality control assessments on manufacturing floor.
- Inspected items and compared against standards to meet requirements.
- Recorded and organized test data for report generation and analysis.
- Inspected raw materials and finished products to verify quality.
Manufacturing Quality Technician
AMMCON
08.2013 - 12.2016
- Managed supplier relationships to ensure high-quality raw materials and components were consistently delivered on time.
- Acted as a liaison between engineering and production departments, facilitating clear communication and collaboration.
- Maintained accurate documentation of all quality control tests and inspections, supporting traceability efforts.
- Developed and implemented quality control processes to meet product standards.
- Performed thorough inspections of incoming materials and outgoing products.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
- Reported on findings and made proactive and targeted recommendation to senior leaders.
Leasing Agent
Andover Park Apartments
07.2012 - 08.2013
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Education
High School Diploma -
Aloha High School
Aloha, OR05-2005
Skills
- Quality risk assessment
- Quality assurance techniques
- Corrective and preventive actions
- Operational excellence
- Quality management systems
- Product inspection
- Customer complaint resolution
- Quality auditing
- Supplier quality management
- Quality training programs
- Quality management
- Continuous improvement strategies
Timeline
Director of Quality
AMMCON
08.2022 - Current
Quality Manager
AMMCON
07.2020 - 01.2022
Quality Analyst Lead
AMMCON
12.2016 - 07.2020
Manufacturing Quality Technician
AMMCON
08.2013 - 12.2016
Leasing Agent
Andover Park Apartments
07.2012 - 08.2013
High School Diploma -
Aloha High School
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