Rachel Schultz
Rowlett
Summary
Goal oriented and accomplished individual combining 12+ years of dental assisting experience with a strong customer facing and service background. Well-organized professional who maintains a strong knowledge of industry trends and technologies. Excels in assisting to establish and develop client relationships for long-term success and profitability.
Overview
23
23
years of professional experience
Work History
Registered Dental Assistant/Lead Oral Surgery Assistant
Dr. Mark De Simone DDS
07.2021 - Current
- Conduct consultation with patients and responsible party for pre and postoperative care and expectations to ensure a successful, safe procedure and recovery.
- Cleaned and sanitized treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Responsively travel and arrive at offices in a timely manner, with Dr. De Simone, as a team member of a travel oral surgery team.
- Supported dentist during procedures, assisting in oral surgery, including comforting patients prior to undergoing moderate IV Sedation for surgical procedures.
- Assist dentist in flawlessly initiating IV for administration of sedative drugs used during surgical procedures.
- Successfully assist the dentist by performing four-handed or six-handed dentistry, and other chair-side duties.
- Prepare rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-rays as needed.
- Document patient dental health information, medical history, and vital signs for compliance with the AAOMS (American Association of Oral and Maxillofacial Surgeons) and the State Board of Dentistry.
- Educated patients on preoperative, and postoperative care.
Registered Dental Assistant
Lakeside Dental Solutions
05.2017 - 07.2021
- Lead assistant for Dr. Rashid Beirute-Prada, assisting in Periodontal and other oral surgeries.
- Assisted Dr. Brad Salter with four-handed dentistry in all general dental procedures including but not limited to endodontic procedures, fillings, and crown preparations.
- Seating patients in prepared operatories, confirming current health history and updating any recent changes and educating patient about scheduled procedure all while making apprehensive patients feel at ease
- Before, during and after procedures, paying careful attention to detail from the doctor to the patient for precaution or post-operative instructions
- Able to effectively and legibly chart the current procedures and note any upcoming dental work that may need to be completed
- Fluent in the use of the Dentrix and Eaglesoft dental office software system
- This includes how to enter daily procedures, payments, update patient information etc.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dental Assistant
Dr. Joseph Kerwin DDS, Dr. John Crisham DMD
08.2011 - 04.2017
- Directly assisted two doctors on methods each doctor practices including dental cleanings, restorative dentistry and oral surgery
- Assisted Dr. Joseph Kerwin in multiple post mortem identifications, as well as assisted with inmates brought in by the Ogle County Jail
- Seating patients in prepared operatories, confirming current health history and updating any recent changes and educating patient about scheduled procedure all while making apprehensive patients feel at ease
- Before, during and after procedures, paying careful attention to detail from the doctor to the patient for precaution or post-operative instructions
- Able to effectively and legibly chart the current procedures and note any upcoming dental work that may need to be completed
- Fluent in the use of the Dentrix dental office software system
- This includes how to enter daily procedures, payments, update patient information etc
- Strictly practice sterilization and infection control to contain and maintain the safest and cleanest working environment for the doctors, staff and patients
- Experienced in dental lab work, including taking alginate impressions and pouring stone models to make mouth-guards and molds used for esthetic dental work such as making wax rims used for dentures, partial dentures or implant cases
- This includes filling out dental lab slips and mailing models and/or implant parts to dental labs with necessary instructions and parts.
Fitness Supervisor
Oregon Park District
04.2015 - 03.2017
- Welcoming guest into the fitness center
- Making sure patrons sign the guest book so there is an accurate record of daily visitors
- Lead new client orientation tours to patrons upon request
- Ensure compliance of procedures from all patrons
- Assisting patrons with fitness center equipment and answering any questions to the best of my knowledge
- Responsible for knowing where all biohazard waste bins and chemicals are located and how to properly clean and dispose of bio-hazardous waste
- Accountable for managing and completing the fitness center daily checklist for scheduled shifts
- These responsibilities include:
- Vacuuming under and around all equipment and furniture in fitness center
- Disinfecting stretching mats
- Sanitizing free weights, cardio machines, benches and Cybex equipment
- Wiping down hand railings and door-knobs
- Sweeping and moping the floors
- Making sure all garbage is disposed of at the end of shifts
Customer Service Representative, Processing Specialist
Kable Fulfillment Services
10.2004 - 11.2009
- Job responsibilities included using proper phone etiquette when taking client calls
- Maintaining a friendly and helpful tone while assisting clients during phone calls
- Updating names, addresses and phone numbers for clients to continue receiving publications
- Working, communicating and corresponding with clients on a daily basis via email and phone
- Following client schedules to guarantee client service due dates were met
- Verifying all jobs are completed and every mailing label processed before mailing to the client
- Filing client information, which includes archiving and keeping current paperwork tidy.
Ranch Hand, Camp Counselor
White Pines Ranch
05.2000 - 06.2004
- Giving introductions to new camping groups weekly
- These groups are seasonal and include:
- School Groups
- Girl Scouts
- Summer Campers
- Daily Weekend Riders
- Conducting outdoor education classes to school groups
- These classes include:
- Fossil Finding
- Plant Identification
- Hiking Safety
- Horseback Riding and Safety
- Instructing and leading Girl Scout groups in activities during weekend visits
- Summer camp councilor responsible for leading large groups of summer campers through daily and weekly activities
- Preparing, serving and cleaning up after each provided meal for campers and staff
- Assisting in horseback rides, assuring all campers and staff are in proper riding gear
- Teaching campers proper horseback riding etiquette and safety.
Education
Licensure - Dental Assisting
Texas State Board Dental Education
OnlineGraduate - Dental Assisting
Goodman Career Institute
Rockford, IL, 2011
Diploma -
Oregon High School
2004
Skills
- Infection Control Proficiency
- Team Collaboration
- Patient Relations
- Health and Safety Practices
- Manage Schedules
- Medical Records Management
- DAANCE Certified
- Electronic Charting
- Critical Thinking
- Strong Writing and Verbal Skills
- Data Confidentiality Measures
- Post Mortem Dental Identification
Timeline
Registered Dental Assistant/Lead Oral Surgery Assistant
Dr. Mark De Simone DDS
07.2021 - Current
Registered Dental Assistant
Lakeside Dental Solutions
05.2017 - 07.2021
Fitness Supervisor
Oregon Park District
04.2015 - 03.2017
Dental Assistant
Dr. Joseph Kerwin DDS, Dr. John Crisham DMD
08.2011 - 04.2017
Customer Service Representative, Processing Specialist
Kable Fulfillment Services
10.2004 - 11.2009
Ranch Hand, Camp Counselor
White Pines Ranch
05.2000 - 06.2004
Licensure - Dental Assisting
Texas State Board Dental Education
Graduate - Dental Assisting
Goodman Career Institute
Diploma -
Oregon High School
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