Rachel Schultz
Rowlett
Summary
Goal oriented and accomplished individual combining 12+ years of dental assisting experience with a strong customer facing and service background. Well-organized professional who maintains a strong knowledge of industry trends and technologies. Excels in assisting to establish and develop client relationships for long-term success and profitability.
Overview
23
23
years of professional experience
Work History
Registered Dental Assistant/Lead Oral Surgery Assistant
Dr. Mark De Simone DDS
Dallas, TX
07.2021 - Current
- Conduct consultation with patients and responsible party for pre and postoperative care and expectations to ensure a successful, safe procedure and recovery.
- Cleaned and sanitized treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Responsively travel and arrive at offices in a timely manner, with Dr. De Simone, as a team member of a travel oral surgery team.
- Supported dentist during procedures, assisting in oral surgery, including comforting patients prior to undergoing moderate IV Sedation for surgical procedures.
- Assist dentist in flawlessly initiating IV for administration of sedative drugs used during surgical procedures.
- Successfully assist the dentist by performing four-handed or six-handed dentistry, and other chair-side duties.
- Prepare rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-rays as needed.
- Document patient dental health information, medical history, and vital signs for compliance with the AAOMS (American Association of Oral and Maxillofacial Surgeons) and the State Board of Dentistry.
- Educated patients on preoperative, and postoperative care.
Registered Dental Assistant
Lakeside Dental Solutions
Rockwall, TX
05.2017 - 07.2021
- Lead assistant for Dr. Rashid Beirute-Prada, assisting in Periodontal and other oral surgeries.
- Assisted Dr. Brad Salter with four-handed dentistry in all general dental procedures including but not limited to endodontic procedures, fillings, and crown preparations.
- Seating patients in prepared operatories, confirming current health history and updating any recent changes and educating patient about scheduled procedure all while making apprehensive patients feel at ease
- Before, during and after procedures, paying careful attention to detail from the doctor to the patient for precaution or post-operative instructions
- Able to effectively and legibly chart the current procedures and note any upcoming dental work that may need to be completed
- Fluent in the use of the Dentrix and Eaglesoft dental office software system
- This includes how to enter daily procedures, payments, update patient information etc.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dental Assistant
Dr. Joseph Kerwin DDS, Dr. John Crisham DMD
Oregon, IL
08.2011 - 04.2017
- Directly assisted two doctors on methods each doctor practices including dental cleanings, restorative dentistry and oral surgery
- Assisted Dr. Joseph Kerwin in multiple post mortem identifications, as well as assisted with inmates brought in by the Ogle County Jail
- Seating patients in prepared operatories, confirming current health history and updating any recent changes and educating patient about scheduled procedure all while making apprehensive patients feel at ease
- Before, during and after procedures, paying careful attention to detail from the doctor to the patient for precaution or post-operative instructions
- Able to effectively and legibly chart the current procedures and note any upcoming dental work that may need to be completed
- Fluent in the use of the Dentrix dental office software system
- This includes how to enter daily procedures, payments, update patient information etc
- Strictly practice sterilization and infection control to contain and maintain the safest and cleanest working environment for the doctors, staff and patients
- Experienced in dental lab work, including taking alginate impressions and pouring stone models to make mouth-guards and molds used for esthetic dental work such as making wax rims used for dentures, partial dentures or implant cases
- This includes filling out dental lab slips and mailing models and/or implant parts to dental labs with necessary instructions and parts.
Fitness Supervisor
Oregon Park District
Oregon, IL
04.2015 - 03.2017
- Welcoming guest into the fitness center
- Making sure patrons sign the guest book so there is an accurate record of daily visitors
- Lead new client orientation tours to patrons upon request
- Ensure compliance of procedures from all patrons
- Assisting patrons with fitness center equipment and answering any questions to the best of my knowledge
- Responsible for knowing where all biohazard waste bins and chemicals are located and how to properly clean and dispose of bio-hazardous waste
- Accountable for managing and completing the fitness center daily checklist for scheduled shifts
- These responsibilities include:
- Vacuuming under and around all equipment and furniture in fitness center
- Disinfecting stretching mats
- Sanitizing free weights, cardio machines, benches and Cybex equipment
- Wiping down hand railings and door-knobs
- Sweeping and moping the floors
- Making sure all garbage is disposed of at the end of shifts
Customer Service Representative, Processing Specialist
Kable Fulfillment Services
Mt. Morris, IL
10.2004 - 11.2009
- Job responsibilities included using proper phone etiquette when taking client calls
- Maintaining a friendly and helpful tone while assisting clients during phone calls
- Updating names, addresses and phone numbers for clients to continue receiving publications
- Working, communicating and corresponding with clients on a daily basis via email and phone
- Following client schedules to guarantee client service due dates were met
- Verifying all jobs are completed and every mailing label processed before mailing to the client
- Filing client information, which includes archiving and keeping current paperwork tidy.
Ranch Hand, Camp Counselor
White Pines Ranch
Oregon, IL
05.2000 - 06.2004
- Giving introductions to new camping groups weekly
- These groups are seasonal and include:
- School Groups
- Girl Scouts
- Summer Campers
- Daily Weekend Riders
- Conducting outdoor education classes to school groups
- These classes include:
- Fossil Finding
- Plant Identification
- Hiking Safety
- Horseback Riding and Safety
- Instructing and leading Girl Scout groups in activities during weekend visits
- Summer camp councilor responsible for leading large groups of summer campers through daily and weekly activities
- Preparing, serving and cleaning up after each provided meal for campers and staff
- Assisting in horseback rides, assuring all campers and staff are in proper riding gear
- Teaching campers proper horseback riding etiquette and safety.
Education
Licensure - Dental Assisting
Texas State Board Dental Education
OnlineGraduate - Dental Assisting
Goodman Career Institute
Rockford, IL, 2011
Diploma -
Oregon High School
2004
Skills
- Infection Control Proficiency
- Team Collaboration
- Patient Relations
- Health and Safety Practices
- Manage Schedules
- Medical Records Management
- DAANCE Certified
- Electronic Charting
- Critical Thinking
- Strong Writing and Verbal Skills
- Data Confidentiality Measures
- Post Mortem Dental Identification
Timeline
Registered Dental Assistant/Lead Oral Surgery Assistant
Dr. Mark De Simone DDS
07.2021 - Current
Registered Dental Assistant
Lakeside Dental Solutions
05.2017 - 07.2021
Fitness Supervisor
Oregon Park District
04.2015 - 03.2017
Dental Assistant
Dr. Joseph Kerwin DDS, Dr. John Crisham DMD
08.2011 - 04.2017
Customer Service Representative, Processing Specialist
Kable Fulfillment Services
10.2004 - 11.2009
Ranch Hand, Camp Counselor
White Pines Ranch
05.2000 - 06.2004
Licensure - Dental Assisting
Texas State Board Dental Education
Graduate - Dental Assisting
Goodman Career Institute
Diploma -
Oregon High School