Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Scott

paterson,United States

Summary

Dedicated Dietary Aide and Cook with proven expertise at Llanfair House Nursing & Rehab Center, enhancing patient satisfaction through tailored meal preparation and exceptional customer service. Skilled in food safety and sanitation practices, I foster team collaboration and streamline kitchen operations, achieving efficient meal delivery while adhering to dietary guidelines.

Overview

21
21
years of professional experience

Work History

Dietary Aide/ Cook

Llanfair House Nursing & Rehab Center
12.2004 - Current
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Streamlined meal assembly processes for faster service without compromising quality or accuracy.
  • Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
  • Reduced meal preparation times by optimizing kitchen operations, without compromising food quality.
  • Organized kitchen workflows, enabling team to prepare meals more efficiently.
  • Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
  • Assisted in menu planning to cater to diverse patient dietary restrictions, ensuring balanced nutrition.
  • Conducted inventory checks and placed orders for kitchen supplies, ensuring uninterrupted operations.
  • Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
  • Assisted in creating nutritional education materials for patients, fostering better understanding of healthy eating habits.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Greeted customers and answered inquiries regarding menu items and specials.

Direct Care Aide

North Jersey Developmental Center
04.2010 - 11.2012
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted with physical therapy exercises to support patients in regaining mobility and independence.
  • Administered medications according to prescribed schedules and monitored for side effects or complications.
  • Conducted regular health assessments on patients, promptly reporting any concerns or changes in condition to medical staff.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Education

Child Development -

Passaic County Technical Institute
Wayne, NJ
06.2005

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Patient communication
  • Team collaboration
  • Verbal communication
  • Food handling safety
  • Sanitation practices
  • Food safety
  • Kitchen equipment operation
  • Meal preparation
  • Allergen awareness
  • Food preparation
  • Sanitization
  • Table setting
  • Dietary modifications
  • Specialized meal preparation
  • Food delivery
  • Food presentation

Timeline

Direct Care Aide

North Jersey Developmental Center
04.2010 - 11.2012

Dietary Aide/ Cook

Llanfair House Nursing & Rehab Center
12.2004 - Current

Child Development -

Passaic County Technical Institute

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Rachel Scott