Rachel Selking
Carthage,NC
Summary
Personable and dedicated Administrative Assistant with self-motivated nature focused on independently handling project and team needs. Highly organized in preparing documentation, schedules and communications.
Overview
13
13
years of professional experience
Work History
Project Assistant
Pepper Construction
2005.03 - 2013.04
- Distributed high number of contracts and change orders to subcontractors and helped facilitate their execution.
- Created and updated thousands of records and files to maintain document compliance.
- Processed and tracked building submittals to Architects, Engineers, and Owner's Representatives.
- Assisted Project Executives, Sr. Project Managers, and Project Engineers in their daily tasks and helped them stay on schedule with items and reports needed.
- Completed multiple tasks simultaneously to optimize project completion.
- Provided assistance with preparation of project-related reports, contracts, bids, and presentations.
- Performed work according to project schedules and established quality standards.
- Scheduled and facilitated meetings between project construction team to discuss deliverables, schedules and conflicts.
- Handled administrative duties, filing, and errands.
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
- Identified communication channels to set roadmap to distribute information.
Administrative Assistant
Fox Investments
Chicago , IL
2003.01 - 2005.03
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with Chicago Board of Trade Options Traders, clients and professional services personnel to place and receive orders, request trading prices, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Scheduled office meetings and client appointments for staff teams.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Published newsletters for commodities brokers and daily trade suggestions on brokerage team's website.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed over 75 calls per day with busy multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assistant Manager
Jeffrey Lamorte Salon & Day Spa
Frankfort , IL
2000.01 - 2003.01
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed 40 salon and spa employees, monitored their schedules to make sure their time was utilized efficiently, and book appointments.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Established team priorities, maintained schedules and monitored performance.
Education
Associate of Arts - Marketing Management And Research
Joliet Junior College
Joliet, ILSkills
- Telephone Etiquette
- Vendor Oversight
- Change Order Verification
- Team Support
- Database Administration
- Database Entry
- Administrative Support
- Microsoft Office
- Database Maintenance
- Multitasking and Time Management
- Database Maintenance
- Multitasking and Time Management
- Database Maintenance
- Multitasking and Time Management
Accomplishments
Awarded Quality Project of the Year with project team at Pepper Construction.
Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Project Assistant
Pepper Construction
2005.03 - 2013.04
Administrative Assistant
Fox Investments
2003.01 - 2005.03
Assistant Manager
Jeffrey Lamorte Salon & Day Spa
2000.01 - 2003.01
Associate of Arts - Marketing Management And Research
Joliet Junior College
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