Rachel Sermeno
Houston,Texas
Summary
Adept at managing high-stakes situations, I excelled as a Mediation Coordinator at Miller, Scamardi, Carrabba & Burgess, where I leveraged my strong organizational skills and adaptability to coordinate hundreds of confidential mediations. My expertise in property management and client relations led to leasing over 6,000 sqft of office space, showcasing my ability to meet and exceed employer expectations.
Overview
8
8
years of professional experience
Work History
Mediation Coordinator
Miller, Scamardi, Carrabba & Burgess
Houston, Texas
03.2017 - Current
- Accounts Payable: Managed accounts payable for a busy law firm, processing vendor invoices, ensuring timely payments, and reconciling any discrepancies.
- Reception & Client Management: Served as the first point of contact for clients and visitors, managing high volumes of calls, emails, and in-person inquiries, while maintaining professionalism and confidentiality.
- Property Management: Administered a property portfolio, including leasing, rent collection, property inspections, and coordinating maintenance requests to ensure that properties were well-maintained and tenants' needs were promptly addressed.
- Mediation Coordination: Maintained and managed a high-volume, frequently changing calendar, ensuring all appointments, meetings, and deadlines are met with precision and efficiency.
- General Office Management: Performed various administrative duties, such as filing, organizing legal documents, and maintaining up-to-date case files.
- Key Achievements: Leased out over 6,000 sqft of office space in long-term leases.
- Coordinated hundreds of high-profile and confidential mediations and arbitrations with discretion and professionalism .
Education
Some College (No Degree) - Political Science
University of Houston
Skills
- Accounts Payable
- Administrative Support
- Property Management
- Mediation Coordination
- Client Relations
- Problem Solving
- Reception & Client Management
- Microsoft Office Suite
- TimeSlips
- QuickBooks
- Organizational skills
- Multitasking
- Coordinate meetings
- Impartiality Understanding
- Adaptability and flexibility
- Attention to detail
- Critical thinking
Timeline
Mediation Coordinator
Miller, Scamardi, Carrabba & Burgess
03.2017 - Current
Some College (No Degree) - Political Science
University of Houston