Rachel Severn
American Fork
Summary
Psychology graduate with experience in providing professional and personalized service to clients in a variety of settings. I am accustomed to fast paced environments and ready to adapt to the situation at hand, without compromising on attention to detail or confidentiality. I am passionate about psychology and eager to learn more about providing care and support for those in need.
Overview
6
6
years of professional experience
Work History
Testing Specialist
Utah Valley University
Orem, UT
06.2022 - Current
- Proctored placement exams, classroom exams for students with accessibility accommodations, and professional exams for Pearson VUE, Prov, National Testing Network and Meazure Learning.
- Trained new employees on testing procedures and maintaining exam security.
- Handled phone calls, emails, and preparation of paper pencil exams.
Team Member
Taco Bell
Cedar Hills, UT
04.2021 - 12.2021
- Provided friendly and efficient customer service.
- Operated cash register swiftly and accurately.
- Prepared food.
- Maintained cleanliness in the kitchen, bathroom, and dining areas.
- Assisted in training new team members.
Caregiver, Special Needs
Jill Richins
Kaysville, UT
06.2020 - 08.2020
- Provided at-home care for three children with Autism Spectrum Disorder.
- Facilitated activities, provided friendship and emotional support, assisted with daily tasks, and prepared food.
Education
Bachelor of Science - Psychology
Utah Valley University
Orem, UT01-2026
Skills
- Professional communication
- Accommodating disability with respect and empathy
- Conflict deescalation
- Customer service
- Maintaining confidentiality of client information
- Technology literacy
- Writing
- Adaptability in fast paced environments
- Maintaining security of intellectual property
- Paying close attention to detail while completing paperwork and assisting clients
Timeline
Testing Specialist
Utah Valley University
06.2022 - Current
Team Member
Taco Bell
04.2021 - 12.2021
Caregiver, Special Needs
Jill Richins
06.2020 - 08.2020
Bachelor of Science - Psychology
Utah Valley University