Rachel Shaw
Van Buren,MI
Overview
3
3
years of professional experience
Work History
Safety Supervisor
G2 Secure Staff
02.2024 - Current
- Daily audits to ensure proper procedures on ramp
- Ensure compliance, to make sure staff members follow regulations and handle equipment safely
- Assess risks, to recognize current risks and motivate staff to report dangerous circumstances
- Occupational health hazards guidelines, to keep the area safe by maintaining it, and alert employers of any possible risks so they can be reduced or eliminated.
- Participated in safety meetings by answering questions from staff members.
- Monitored safety practices of new and existing employees.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Reviewed company processes and suggested methods that would improve overall safety for employees.
Cabin Cleaner Lead
G2 Secure Staff
07.2023 - 02.2024
- Thoroughly cleaning aircraft
- Driving to every plane with a team of 3-6 agents safely
- Each assigned by team leader of section of plane
- Coaching and correcting.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Package Handler
FedEx Ground
03.2023 - 07.2023
- Load or unload trucks.
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
PSA
Prospect Airport Services
11.2022 - 02.2023
- Push people in wheelchairs, go to where they need to such as baggage claim or their gate and plane
- Take them to a restroom or a restaurant if needed.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
Hostess
Cracker Barrel
09.2021 - 10.2022
- Customer service, bust tables, assist servers, take out trash, organize menus, seat people to guest liking.
Server/Hostess
Cracker Barrel
09.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Gordon Food Service
05.2021 - 07.2021
- Customer service, clean bathrooms and vacuumed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Senior High School Education -
Belleville High School
Belleville, MI09.2024
Skills
- Cooking
- Customer Service
- Cleaning Experience
- Supervising Experience
- Host/Hostess Experience
Timeline
Safety Supervisor
G2 Secure Staff
02.2024 - Current
Cabin Cleaner Lead
G2 Secure Staff
07.2023 - 02.2024
Package Handler
FedEx Ground
03.2023 - 07.2023
PSA
Prospect Airport Services
11.2022 - 02.2023
Hostess
Cracker Barrel
09.2021 - 10.2022
Server/Hostess
Cracker Barrel
09.2021 - 10.2022
Cashier
Gordon Food Service
05.2021 - 07.2021
Senior High School Education -
Belleville High School
Similar Profiles
Farris TeasFarris Teas
SUPERVISOR at G2 Secure StaffSUPERVISOR at G2 Secure Staff
Uipa AtonioUipa Atonio
Operations Manager at G2 Secure StaffOperations Manager at G2 Secure Staff
Wayne BryantWayne Bryant
Passenger Assist Supervisor at G2 Secure StaffPassenger Assist Supervisor at G2 Secure Staff
Dantavious FennellDantavious Fennell
Ramp Agent at G2 Secure StaffRamp Agent at G2 Secure Staff
Milton CraigheadMilton Craighead
President, Information Technology Consulting at Craighead IT Consulting ServicesPresident, Information Technology Consulting at Craighead IT Consulting Services