Rachel Shelton
Columbus,IN
Summary
Results-driven professional with over six years experience in guest services, coaching, and leadership. Proven in communication, conflict resolution, and team collaboration. Skilled in guiding individuals and coordinating activities. Currently pursuing a degree in Human Resource Development at Purdue University, eager to contribute to a Human Resources role.
Overview
6
6
years of professional experience
Work History
HR Intern
Ryobi Die Casting USA
Shelbyville, IN
05.2024 - 08.2024
- I-9 Audit: Reviewed employee documentation for compliance, identifying discrepancies and enhancing the efficiency of future audits.
- Event Planning: Organized company events to enhance team engagement and workplace culture.
- Climate Survey Development: Collaborated with HR team to design and implement a survey for employee feedback, improving satisfaction and productivity.
- Texting Service Implementation: Led the implementation of a new texting service, boosting employee engagement and effective communication.
- HR Shadowing and Oversight: Gained hands-on experience by shadowing HR professionals and contributing to daily operations.
Direct Support Professional
Assisted Independence
Columbus, IN
06.2023 - 02.2024
- Guided and supported children with disabilities, promoting independence and empowerment.
- Coordinated engaging activities to enhance overall well-being.
- Collaborated with a multidisciplinary team to implement personalized care plans.
- Fostered a positive, inclusive environment emphasizing respect and individual abilities.
- Assisted with daily living activities to promote skill development and autonomy.
- Maintained open communication with families about progress and concerns.
Summer Camp Leader
SpringHill Camps
Seymour, IN
06.2020 - 08.2023
- Facilitated engaging activities for children in grades K-6, ensuring safety and well-being.
- Managed camp logistics and coordinated with team members for a seamless experience.
- Encouraged open communication through group discussions to create a supportive community for campers.
Front of House Coach
Chick-fil-A
Columbus, IN
11.2018 - 03.2023
- Conducted hands-on coaching for new team members, ensuring effective onboarding.
- Reinforced operational procedures, service expectations, and customer interaction standards.
- Fostered a positive work environment, emphasizing teamwork and communication.
- Provided guidance on handling guest complaints, resolving issues professionally.
- Prioritized safety and cleanliness, implementing training programs for team members.
Education
Bachelor of Science - Human Resource Development
Purdue University
West Lafayette05-2026
Skills
- Effective Communication
- Conflict Resolution
- Interpersonal Skills
- Coaching and Mentoring
- Attention to Detail
- Problem-Solving
Timeline
HR Intern
Ryobi Die Casting USA
05.2024 - 08.2024
Direct Support Professional
Assisted Independence
06.2023 - 02.2024
Summer Camp Leader
SpringHill Camps
06.2020 - 08.2023
Front of House Coach
Chick-fil-A
11.2018 - 03.2023
Bachelor of Science - Human Resource Development
Purdue University
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