Rachel Shroyer
Rio Rancho,NM
Summary
Dynamic professional with a robust work ethic and a commitment to continuous learning, specializing in cybersecurity, sales, fabrication, and intelligence research. Proven expertise in ethical hacking and offensive security through independent research and hands-on experience in intelligence gathering and investigative analysis. Actively pursuing OSCP certification to enhance penetration testing skills while known for adaptability and a proactive approach. Eager to apply a multidisciplinary background in innovative cybersecurity projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freelance Researcher - OSINT
Signal Smarts
Otsego, MN
01.2025 - 02.2025
- Conducted OSINT investigations on cryptocurrency transactions using Maltego to map wallet connections and activity patterns.
- Identified primary wallet holders and analyzed transactional trends to uncover related assets and movement behaviors.
- Demonstrated the ability to learn, synthesize, and apply complex investigative techniques in real-time research scenarios.
Assistant Store Manager
4 Wheel Parts
Brooklyn Park, MN
02.2021 - 11.2022
- Managed the Point of Sales systems and played a key role in transitioning from a DOS-based POS system to a web-based system, ensuring a smooth and efficient transition.
- Managed inventory for all incoming and outgoing parts, including sales and returns, maintaining accurate records and stock levels.
- Oversaw day-to-day operations to ensure smooth functioning of the store, enhancing overall efficiency and productivity.
- Found solutions to complex problems, demonstrating strong problem-solving and analytical skills.
- Provided mentorship for employees to generate sales, promote effective up-selling and cross-sell to improve retail productivity.
Sales Consultant
4 Wheel Parts
Brooklyn Park, MN
08.2019 - 02.2021
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Maintained position within national top 10% of sales representatives consistently.
- Enhanced customer information by consistently updating knowledge through manufacturer interactions.
- Leveraged in-depth system knowledge to ensure optimal performance, maintenance workflows, and installation accuracy.
Fabrication Intern
MegaRexx Trucks
Tucson, AZ
08.2018 - 04.2019
- Designed and fabricated roll cages enhancing safety for custom off-road vehicles.
- Partnered with a multidisciplinary team to ensure timely project completion.
- Gained hands-on experience with vehicle electronics and mechanical systems, enhancing problem-solving abilities.
- Engaged in tasks beyond specialty to deepen expertise in the custom off-road vehicle industry.
Sales Associate
Trucks Unique
Albuquerque, NM
02.2015 - 08.2018
- Oversaw customer orders, delivering informed guidance tailored to individual needs.
- Coordinated shipping, delivery, and installation of products, demonstrating strong organizational and multitasking skills.
- Worked closely with technicians to address and resolve challenges during the installation processes.
Sales Associate
AutoZone
Socorro, NM
10.2013 - 01.2015
- Received and displayed product shipments on store retail shelves upon delivery.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Conducted inventories on a regular basis to track stock levels.
Education
Bachelor of Cybersecurity and Information Assurance -
Western Governors University
12-2027
High School Diploma -
Rio Rancho High School
Rio Rancho05-2013
Skills
- Documentation and reporting
- Quantitative research
- Team collaboration
- Complex problem solving
- Network and information security
- Attention to detail
- Ethical hacking
- Welding and fabrication
- Equipment diagnostics
- Systems troubleshooting
Certification
- Axelos ITIL v4
- CompTIA A+
- CompTIA Network +
- CompTIA Security+
- ARRL Technician Class License
- (In Progress) Cisco CCNA
Affiliations
- Chromebook to Linux Conversion: Unlocked BIOS by modifying hardware to bypass write protection, successfully installing and configuring a full Linux environment.
- Triple-Boot Desktop Setup: Built a system running Windows 11, Hackintosh (Sonoma), and Kali Linux, configuring each OS for seamless functionality.
- Hack The Box: 87 completed machines, fully documented with the process and code used to exploit and root each box, covering web, network, and privilege escalation techniques.
- ProxMox & Active Directory Lab: Deployed a virtualized environment with 1,000 users to simulate enterprise network structures, security configurations, and attack scenarios.
- CCNA Lab: Built a hands-on lab for studying CCNA topics, gaining experience with routing, switching, and network troubleshooting.
- Cryptocurrency OSINT Investigation: Used Maltego to track primary wallet holders, analyze transactional trends, and uncover relationships between associated assets.
- Space Network Protocol Art Series: Created artistic representations of the OSI model with a focus on space communication protocols, incorporating accurate encapsulation and frame structures.
Home Lab Setup
Physical network environment for designed for infrastructure handling, cable management, and enterprise networking practice, simulating a real-world Enterprise IT environment.
- 2x Dell PowerEdge R710 servers for virtualization and enterprise system simulations.
- Dell EqualLogic PS4000 SAN providing centralized storage.
- 2x Cisco Catalyst 2960X switches for hands-on network configuration and VLAN segmentation.
- 2x SonicWall 2650 firewalls for security policy implementation and threat management.
- 16TB total storage for data management, backups, and testing.
Accomplishments
- WGU Excellence Award, Legal Issues in Information Security
- WGU Excellence Award, Quantum Computing Threats to Present-Day Encryption: Assessing Vulnerabilities and Mitigation Strategies
- ΟΣΣ | Order of the Sword & Shield, Academic Honor Society
- National Society of Leadership and Success, WGU School of Technology (chapter)
References
References available upon request.
Timeline
Freelance Researcher - OSINT
Signal Smarts
01.2025 - 02.2025
Assistant Store Manager
4 Wheel Parts
02.2021 - 11.2022
Sales Consultant
4 Wheel Parts
08.2019 - 02.2021
Fabrication Intern
MegaRexx Trucks
08.2018 - 04.2019
Sales Associate
Trucks Unique
02.2015 - 08.2018
Sales Associate
AutoZone
10.2013 - 01.2015
Bachelor of Cybersecurity and Information Assurance -
Western Governors University
High School Diploma -
Rio Rancho High School
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