Rachel Sinyard
Temple,GA
Summary
Experienced leader with a strong background in managing teams, handling complex administrative tasks, and delivering high-quality customer service. Skilled in managing client related processes, managing documentation, and ensuring accurate data entry in fast-paced environments. Known for developing efficient systems to improve workflows, maintaining high standards of accuracy, and aligning efforts with organizational goals. Proven ability to build positive relationships with clients, providing responsive support and assistance. Committed to confidentiality, attention to detail, and delivering exceptional service while ensuring satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Scopist
Self-employeed
08.2023 - Current
- Created accurate transcripts of court proceedings, ensuring precision and clarity in legal documents.
- Managed electronic case filing, adhering to deadlines and maintaining confidentiality.
- Demonstrated proficiency in legal terminology and applied attention to detail in all transcription and proofreading tasks.
- Reworked audio recordings to improve understanding of subject matter, leveraging strong listening and analytical skills.
- Consistent ability to quickly learn and adapt to new situations.
Shift Manager
TAB Retail Remodeling
07.2020 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained and mentored new employees to maximize team performance.
- Managed crews of 10 to 40 workers, ensuring project completion on time and to client specifications.
- Oversaw clerical work, including project documentation and progress reports.
- Resolved site challenges promptly to boost overall efficiency.
Manager
Chick-fil-A
02.2018 - 07.2020
- Managed daily operations, ensuring smooth functioning and excellent customer service.
- Handled administrative tasks such as counting tills, paying bills, and creating reports for end-of-day and end-of-month summaries.
- Led shifts, created weekly schedules, and trained new employees, fostering a collaborative team environment.
- Managed community outreach initiatives and organized fundraisers, strengthening community ties.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Alexander High School
Douglasville, GA05-2018
Skills
- Creative problem-solving
- Flexible and adaptable
- Multitasking
- Computer skills
- Customer service
- Friendly, positive attitude
- Attention to detail
- Organization and time management
- Teamwork and collaboration
- Excellent communication
- Critical thinking
- Calm under pressure
- Microsoft Office
Timeline
Scopist
Self-employeed
08.2023 - Current
Shift Manager
TAB Retail Remodeling
07.2020 - 08.2023
Manager
Chick-fil-A
02.2018 - 07.2020
High School Diploma -
Alexander High School
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