Rachel Slusser
O'Fallon,MO
Summary
Compassionate, dedicated, empathetic healthcare professional with exceptional background passionately seeking a position in medical assisting. I am known for high productivity and efficient task completion. I possess specialized skills in patient care, medical record keeping, and clinical procedures. Familiar with front office experience as well. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
30
30
years of professional experience
Work History
Medical Assistant
NORTH COUNTY INTERNIST
BRIDGETON, MO
02.2020 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Handled general office duties to support administrative staff during peak hours.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Medical Assistant
SSM HEART AND VASCULAR
Bridgeton, MO
06.2006 - 08.2019
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Prepared treatment rooms for patient examinations.
- Preceptor/Trainer for New Medical Assistants.
- Mission Team Coordinator
- Precertification for office based testing and hospital procedures
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Changed dressings on wounds to prevent infection and check for healing.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Combat Medic (68W)
United States Army Reserve
FORT SAM HOUSTON, TX
04.1995 - 04.2003
- Reported and documented medical treatment administered on-site and during transport to healthcare facility.
- Assessed patients and environment, administered CPR and stabilized patients for transport to hospital.
- Bandaged wounds and determined necessity for stitches or sutures.
- Educated military personnel about disease prevention measures like proper hygiene practices.
- Cleaned and sterilized medical equipment before and after use.
- Performed preventative health assessments, including immunizations and physicals, on service members in accordance with Army regulations.
- Led and supervised junior medics, providing guidance and mentorship.
- Participated in continuous medical education to stay current with advancements in military medicine.
- Developed and conducted medical training scenarios to enhance unit readiness and response capabilities.
- Trained military personnel in first aid, CPR, and other critical lifesaving skills.
- Assisted in the setup and operation of field medical facilities.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Participated in various training sessions related to combat medicine topics such as disaster preparedness planning, triage management.
- Maintained detailed records of patient care activities, treatments, medications administered, diagnostic tests results, and other relevant information.
Medical Assistant
ARTHRITIS CONSULTANTS
Creve Coeur, MO
02.2001 - 01.2002
- Assisted 4 physicians with procedures, injections, drew blood, processed blood specimens , urinalysis testing, EKG'S, filing, charting, rooming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Assistant
OBGYN Office
Creve Coeur, MO
02.1998 - 02.2000
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Responded to patient callbacks and phone-in prescription refill requests.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Phlebotomist
Christian Northeast Hospital
St Louis, MO
03.1996 - 12.1998
- Maintained patient comfort and safety throughout the phlebotomy process.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Prepared and packaged specimens for courier transport.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Monitored inventory levels of supplies used in phlebotomy services.
- Identified patients using proper procedures prior to specimen collection Drew blood at various nursing homes
Education
MEDICINE
FORT SAM
Houston, TX08-1995
Medicine
FLORISSANT VALLEY
Florissant, MOSkills
- Patient-focused care
- Compassionate caregiver
- Certified in basic life support (BLS)
- EMR / EHR
- Insurance authorizations
- Diagnostic testing assistance
- Medical supply inventory
- Patient care coordination
- Clinical and administrative support
- Inventory and supply management
Accomplishments
SOLDIER OF GOD CITATION/Sargent in US ARMY
Affiliations
- I COMPETE PLAYING BILLIARDS
- I VOLUNTEER FOR ST VINCENT DEPAUL SOCIETY
- I VOLUNTEER FOR ST LOUIS YOUTH SPORTS OUTREACH
Timeline
Medical Assistant
NORTH COUNTY INTERNIST
02.2020 - Current
Medical Assistant
SSM HEART AND VASCULAR
06.2006 - 08.2019
Medical Assistant
ARTHRITIS CONSULTANTS
02.2001 - 01.2002
Medical Assistant
OBGYN Office
02.1998 - 02.2000
Phlebotomist
Christian Northeast Hospital
03.1996 - 12.1998
Combat Medic (68W)
United States Army Reserve
04.1995 - 04.2003
MEDICINE
FORT SAM
Medicine
FLORISSANT VALLEY
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