Summary
Overview
Work History
Education
Skills
Software
Timeline
AdministrativeAssistant
A. Rachel Smith

A. Rachel Smith

Robertsville,MO

Summary

Accomplished Development Director with innovative leadership style and expertise in brand and product e-commerce positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.

Overview

12
12
years of professional experience

Work History

Chief Development Officer - Owner

BrandtWorks
12.2014 - Current
  • Oversee daily operations of 20+ employees in design, manufacturing, and marketing of American-Made home decor in the e-commerce marketplace.
  • Evaluated suppliers to maintain cost controls and improve manufacturing operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses, and attract new customers.
  • Cultivated forward-thinking, inclusive, and performance-driven company culture to lead industry innovations.
  • Developed and implemented marketing strategies to generate new customers and increase sales to 3 million in annual sales.
  • Collaborated with executive leadership to establish strategic priorities and align sales initiatives accordingly.
  • Optimized development team performance through ongoing coaching, professional development, and goal setting.
  • Streamlined internal processes for product catalog management, manufacturing processes, and marketing outreach.
  • Established partnerships with e-commerce businesses to support American manufacturing in the home decor retail space.
  • Identified and closed profitable new opportunities.
  • Inspired team members to meet business objectives by monitoring performance and motivating.
  • Cultivated cooperation through regular meetings designed to foster inter-team camaraderie.
  • Spearheaded deployment of websites, social media, and mobile applications.
  • Managed numerous individual projects simultaneously for product lifecycle development.
  • Created detailed customer profiles to improve consumer relations and streamline customer outreach initiatives.
  • Managed budgets for events and campaigns, keeping financial goals on track.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Claims Coordinatot

Lanter Delivery Systems
01.2012 - 07.2015
  • Improved claims processing efficiency by streamlining workflows and implementing organizational systems.
  • Reduced claim resolution time from months to days through thorough investigations and timely follow-ups with clients and insurance carriers.
  • Enhanced customer satisfaction by providing clear, concise explanations of claim procedures and resolutions.
  • Increased accuracy in claims data entry, ensuring proper documentation for future reference and audits.
  • Collaborated with team members to develop strategies for optimizing the claims process, resulting in improved client experience.
  • Mitigated client claim exposures through strategic management of claims.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
12.2001

Skills

  • Partnership development
  • Marketing and communications
  • Team building
  • Strategic planning
  • Project management
  • Quality Control
  • Staff Training
  • Self-Directed
  • Problem-Solving
  • Decision-Making

Software

Microsoft Word

Excel

Power point

Various Order & inventory management platforms

Photoshop

Timeline

Chief Development Officer - Owner

BrandtWorks
12.2014 - Current

Claims Coordinatot

Lanter Delivery Systems
01.2012 - 07.2015

High School Diploma -

Penn Foster Career School

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A. Rachel Smith