Rachel Smith
Federal Way,WA
Summary
Dynamic and results-oriented professional with a diverse background spanning customer service, cleaning, disinfecting, and building care. overseeing building opening, daily operations, and closing procedures. Skilled in event set up and takedown. Known for attention to detail, exceptional organizational abilities, and dedication to maintaining high cleanliness standards. Adept at communicating affectively with team members, clients, and stakeholders to deliver exceptional service. My extensive experience and multifaceted skill set make me a strong fit for a custodial career.
Overview
20
20
years of professional experience
Work History
Retail Sales Consultant
Exfinity Bridge Locations
Kent , WA
10.2023 - 03.2024
- Contract service management
- Retail equipment/service contract sales
- Retail equipment
- Customer service
- Staff training
- Shared housekeeping and cleaning responsibilities
Retail Sales Executive
Xfinity Comcast
Puyallup, WA
09.2015 - 08.2023
- Effective merchandising, warehousing, stocking and organized inventory management
- Cultivate and maintain relationships with customers and staff through effective communication
- Off-site (community colleges) sales event setup, facilitation, take-down and restoration cleaning of client facilities for Xfinity branded events
- Collaborated with teams to assure positive customer outcomes
- Open and close retail store, including security alarms, building safety walk, lockdown and daily communication handoff.
Tire and Lube Technician
Walmart
Yakima, WA
01.2011 - 08.2015
- Tire mount & dismount, rotation & repair
- Oil change & Lube,diagnostics and repair
- Transmission, brake & steering fluid replacement
- cleaning/restoration (sanding, buffing)
- Shop, shop bay, restroom and office cleaning/disinfecting
- Inventory management
- Respond to work order requests, prioritizing and assuring timely completion.
- Open and closing procedures depending on assigned shift
- Proper handling, storage and disposal of chemical and toxic waste materials
Waitress, Cook, Bus Person, Janitor
Sorci's Delicatessen di Roma
Sumner , WA
09.2004 - 08.2006
- Assisted in the installation/construction cleanup of the restaurant
- Through Senior project, worked at least one month in each position in the restaurant
- Off-site event/catering setup, take-down and cleanup
- Waitress, bussing, customer service dishwashing and sanitization
- Commercial kitchen and restroom cleaning and disinfecting
- Lobby, dining & kitchen floor care
- Restaurant grounds cleanup and care
- adhere to laws and health department requirements relative to the food industry
- Proper hazmat material handling, storage and disposal
Education
Associate of Science - Criminal Justice
Everest University Online - Tampa
Seffner, FL06-2012
High School Diploma -
E.B Walker
Puyallup, WA06-2006
Skills
- safety procedures: adhering to safety protocols when handling cleaning chemicals and hazmat materials,SDS compliance Proper Disinfecting of surfaces
- physical stamina: able to stand for long periods,lift heavy objects, and preform repetitive tasks
- Adaptability: willingness to adapt to changing cleaning priorities and environments
- Customer service: courteous and professional service to clients, staff, and building occupants
- Damage Reporting
- Equipment Inspection
- Supply Management
- Equipment Repair
- Attention to Detail
Accomplishments
- 1st shift employee of the month 2013
- Elite Sales Executive of 2021
- Customer Service award 2021
Timeline
Retail Sales Consultant
Exfinity Bridge Locations
10.2023 - 03.2024
Retail Sales Executive
Xfinity Comcast
09.2015 - 08.2023
Tire and Lube Technician
Walmart
01.2011 - 08.2015
Waitress, Cook, Bus Person, Janitor
Sorci's Delicatessen di Roma
09.2004 - 08.2006
Associate of Science - Criminal Justice
Everest University Online - Tampa
High School Diploma -
E.B Walker
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