Rachel Smith
Denver,United States
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Landlord
Sacramento Housing And Redevelopment Agency
02.2022 - Current
- Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Maximized property revenue through strategic rent pricing, negotiating lease terms, and managing vacancies.
- Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
- Maintained compliance with local regulations, Sacramento Housing Authority Section 8, EHV voucher policy/regulations, ensuring all properties met safety standards and housing codes.
- Established strong relationships with local businesses and non-profit agencies to promote tenant referrals and community engagement.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state and federal regulations.
Human Resources Manager
United States Air Force
06.2020 - 11.2023
- Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement & relations, compensation & benefits, talent & performance management to drive development and execution of short-term strategy and execution of long-term departmental strategy
- Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization
- Collect and Analyze Talent Data, Metrics, and Trends to various Sr. Level and Mid- level managers
- Actively trained/managed team, administering and accomplishing performance reports, etc.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
President, Board of Directors
Rising 6
01.2019 - 01.2021
- Strengthened board governance by implementing best practices and providing ongoing training for board members.
- Improved organizational efficiency by streamlining processes and overseeing strategic planning initiatives.
- Championed fundraising efforts, securing significant financial support for key programs and initiatives.
- Developed robust partnerships with external stakeholders to foster collaboration and further the organization''s mission.
Human Resources Manager
U.S. Air Force Active Duty
01.2013 - 06.2020
- Served as trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, succession planning, etc.
- Coordinate with appropriate stakeholders, Executive Team, or Managers as necessary
- Member of the Training & Development and DEI Committees
- ·Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues
- Enhanced employee retention by implementing effective talent management strategies and fostering positive work environments.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Education
MBA -
Southern New Hampshire University
Manchester, NH05.2025
Bachelor of Science - Psychology
Northeastern University
Boston05.2020
Skills
- Employee Relations
- Leadership/Management/Negotiation
- Data Analysis
- Program/Project Management
- Microsoft Office Suite
- Strategic Analysis Certifications
- Change Management & Process Improvement
- Policy Implementation: Creating & Updating
- Other qualifications include expertise in Recruitment, Employment Law, LOAs, EEO, and Compliance Audits
Timeline
Landlord
Sacramento Housing And Redevelopment Agency
02.2022 - Current
Human Resources Manager
United States Air Force
06.2020 - 11.2023
President, Board of Directors
Rising 6
01.2019 - 01.2021
Human Resources Manager
U.S. Air Force Active Duty
01.2013 - 06.2020
MBA -
Southern New Hampshire University
Bachelor of Science - Psychology
Northeastern University
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