Rachel Smith
Naperville,IL
Summary
My name is Rachel Smith. I am completing my degree in Computer Science and looking for a beginner entry level tech related job to further my experience and knowledge. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Private Nanny
Sarah Kreamer
05.2024 - 09.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Led indoor and outdoor activities to entertain and occupy children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
- Encouraged social interactions through playdates, group outings, and community events.
- Supervised children on playground to help develop physical and social skills.
Spice Merchant
The Spice House
09.2022 - 01.2023
- I got to learn so much advanced kitchen knowledge well getting to also learn the history behind fresh spices from around the world
- This was a seasonal position and I also helped stocking, organizing, setting up of a new store, traveling to Chicago for training! I also worked on register and got a lot more experience with ringing out and helping customers out on the floor.
- Utilized excellent communication skills to resolve customer complaints promptly and professionally.
- Implemented effective merchandising strategies to maximize sales and profitability.
- Increased overall store performance through proactive inventory control measures.
- Managed inventory levels effectively, reducing overhead costs and minimizing waste.
- Adapted quickly to changing market conditions, maintaining competitive pricing and product offerings.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
Customer Service Associate
Walgreens
02.2022 - 05.2022
- I worked as a customer service associate, helping customers with returns, purchases, and any questions they had! I really enjoyed using social skills and good communication in my work force
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Assisted customers in navigating company's products and services, enhancing their overall experience.
Sauté Chef
Noodles & Company
08.2021 - 12.2021
- Trained how to store food, properly cook meats, and pasta
- Experience with helping customers and fulfilling their needs.
- Chopped vegetables, butchered meat and made sauces to prepare food for service.
- Displayed correct recipes on monitor during prepping, frying and sautéing process to prepare ingredients and plate dishes to business standards.
- Complied with nutrition and sanitation regulations and safety standards by taking proper precautions to deliver high-quality food timely and simultaneously.
- Cooled, stored, labeled and dated food products appropriately to maximize ingredient freshness when preparing recipes.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Verified proper portion sizes to consistently attain high food quality standards.
- Assisted in developing new menu items to reflect restaurant's style and standards.
Education
In Study in Business -
College of DuPage
Naperville, IL10.2024
Skills
- Infant care experience
- Schedule Management
- Activity Planning
- CPR training
- Customer Service
- Cash Handling
- Technical problem solving
- Cooking
- Food handling
- Sterilization procedures
- Workplace Safety
- Microsoft Excel
- Stocking and Shelving
Certification
- CPR Certification
- Driver's License
- Childcare Certification
- Food Handler Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Private Nanny
Sarah Kreamer
05.2024 - 09.2024
Spice Merchant
The Spice House
09.2022 - 01.2023
Customer Service Associate
Walgreens
02.2022 - 05.2022
Sauté Chef
Noodles & Company
08.2021 - 12.2021
In Study in Business -
College of DuPage
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