RACHEL SMITH, LCSW
Plymouth,MA
Summary
Compassionate and dedicated social worker with a robust background in child welfare, committed to advocating for vulnerable populations. Proven experience in supporting individuals and families facing mental health challenges, domestic violence, and substance abuse while maintaining high ethical standards. Expertise in collaborating with multidisciplinary teams and community partners to deliver comprehensive, client-centered services that foster resilience and promote well-being. Highly adaptable to changing needs, with a strong focus on achieving positive outcomes and enhancing community well-being through effective case management and crisis intervention.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Screener
The Baker Center
07.2024 - Current
- Document case information thoroughly and accurately in the case management system, ensuring proper follow-up and accountability.
- Review and assess gathered information with supervisors to make informed decisions on case outcomes.
- Engage callers with active listening techniques to gather detailed and relevant information for case management.
- Maintain strict confidentiality in handling sensitive information, adhering to professional and legal standards.
Ongoing Social Worker
Department of Children and Families
05.2023 - Current
- Coordinate multidisciplinary team meetings to enhance communication and case management strategies.
- Facilitate family assessments to identify needs and develop appropriate service plans.
- Implement evidence-based interventions to support children and families in crisis situations.
- De-escalate stressful situations through individual and family crisis interventions.
- Advocate for clients to assure respected rights and wishes.
Social Work Intern
Woods-Mullen Women Shelter
09.2022 - 05.2023
- Identified high risk behaviors in guests and provide crisis intervention and ongoing clinical support.
- Assisted clients in accessing essential resources and support services to promote well-being.
- Conducted intake assessments to identify client needs and develop tailored service plans.
- Participated in screening and evaluating guests for admission to homeless services programs.
Graduate Outreach Specialist
The Princeton Review
06.2022 - 05.2023
- Primary point of contact for thirty-one partnering colleges and organizations and provide outstanding client services while increasing enrollment in test preparation, academic support, and graduate admission programs.
- Developed outreach programs to enhance student engagement and enrollment initiatives.
- Managed a team of part-time, college-aged campus representatives located at various colleges throughout the Boston territory.
- Planned and managed all promotional and operation aspects of running Princeton Review marketing events.
Behavior Therapist
South Shore Autism Center
01.2022 - 06.2022
- Provided direct in-home services to client with autism (ages 4-7).
- Implemented individualized treatment plans to enhance behavioral outcomes for clients.
- Collected weekly data on child’s skills, challenging behaviors, and overall progress.
- Delivered consistent, punctual, and reliable services per the client’s service schedule.
Workplace Education Assistant
Jewish Vocational Service - Boston
07.2019 - 08.2021
- Prepared statistical analyses on job quality processes and reported finding.
- Developed and maintained supportive learning environments through effective classroom management strategies.
- Assessed ESL learners using general diagnostic and state-mandated techniques.
- Supported ESL student progress by defining learning objectives, tracking progress, and adjusting learning programs accordingly.
- Evaluated program effectiveness through feedback collection, contributing to continuous improvement initiatives.
AmeriCorps Service Member
Jewish Vocational Service - Boston
08.2018 - 07.2019
- Helped team handle high-volume work by prioritizing tasks and organizing projects.
- Managed case files and documentation for diverse client needs
- Completed all tasks promptly and with minimal oversight.
- Collaborated with cross-functional teams to develop innovative solutions that optimized mission success.
Learning Community Leader
Learning Community Leader
08.2016 - 05.2018
- Worked effectively with diverse team to accomplish weekly objectives and meet long-term goals.
- Evaluated and graded students’ class work, assignments, and papers.
- Facilitated activities that developed students' physical, emotional, and social growth.
- Facilitated collaborative learning sessions, enhancing community engagement and knowledge sharing.
Lead Peer Mentor
Academic Achievement Center
08.2015 - 05.2018
- Facilitated peer-to-peer support sessions to enhance academic performance and engagement.
- Enhanced program effectiveness by gathering student feedback to inform continuous improvement initiatives.
- Developed tailored study plans to address individual student needs and learning styles.
- Mentored students in navigating academic resources and institutional policies.
Orientation Peer Advisor
Academic Achievement Center
05.2017 - 08.2017
- Guided students in academic planning, enhancing course selection and degree progression.
- Developed workshops on study skills and time management, improving student engagement.
- Planned and conducted orientation programs and group conferences to promote the adjustment of individuals to new life experiences such as starting college.
- Maintained accurate and completed student records as required by laws, district policies, and administrative regulations.
- Collaborated with faculty to identify student needs, facilitating tailored resources and interventions.
Education
Master of Social Work -
Boston University
Boston, Massachusetts05.2024
Bachelor of Arts - Psychology
Ohio University
Athens, Ohio05.2018
Skills
- Cultural Competence
- Client advocacy
- Conflict resolution
- Adaptability
- Attention to detail
- Self-awareness
- Interpersonal Skills
- Compassionate
Certification
- LCSW - October 2025
Timeline
Screener
The Baker Center
07.2024 - Current
Ongoing Social Worker
Department of Children and Families
05.2023 - Current
Social Work Intern
Woods-Mullen Women Shelter
09.2022 - 05.2023
Graduate Outreach Specialist
The Princeton Review
06.2022 - 05.2023
Behavior Therapist
South Shore Autism Center
01.2022 - 06.2022
Workplace Education Assistant
Jewish Vocational Service - Boston
07.2019 - 08.2021
AmeriCorps Service Member
Jewish Vocational Service - Boston
08.2018 - 07.2019
Orientation Peer Advisor
Academic Achievement Center
05.2017 - 08.2017
Learning Community Leader
Learning Community Leader
08.2016 - 05.2018
Lead Peer Mentor
Academic Achievement Center
08.2015 - 05.2018
Bachelor of Arts - Psychology
Ohio University
Master of Social Work -
Boston University