Rachel Smith
Fort Loudoun Medical Center
Decatur,TN
1
Certification
7
years of professional experience
Healthcare professional and Registered Nurse with 9+ years of experience across acute care, oncology, women's health, and remote telephone triage. Experienced in clinical assessment, care coordination, healthcare navigation, patient education, and high-volume remote patient support. Proven ability to work independently in remote environments, navigate multiple clinical technology platforms, apply protocol-based decision support, and maintain accurate electronic documentation while managing time-sensitive patient needs. Proficient with Oracle Health Cerner (PowerChart) and experienced with remote clinical workflows.
Work History
Registered Nurse – Medical-Surgical
6 Months- Provide medical-surgical nursing care using clinical assessment, prioritization, and ongoing monitoring to manage patients with acute and chronic conditions.
- Coordinate with multidisciplinary teams and educate patients and families regarding treatment, medications, discharge, and follow-up care.
- Maintain accurate electronic documentation in Oracle Health Cerner (PowerChart) while managing multiple patient priorities.
Registered Nurse – Oncology/Registered Nurse, Medical-Surgical Unit
1 Year 2 Months- Managed care for medical-surgical and oncology patients, applying clinical judgment to assess needs, prioritize interventions, and identify changes in condition.
- Collaborated with multidisciplinary teams and provided patient education to support treatment, follow-up care, and continuity of care.
- Maintained accurate clinical documentation using Oracle Health Cerner (PowerChart).
Care Advisor – Registered Nurse
5 Months- Managed a high-volume, back-to-back telephonic triage workload, independently assessing patients while completing timely electronic documentation between calls.
- Assessed and triaged patients using the nursing process, computer-based clinical algorithms, established protocols, and patient-reported symptoms to determine appropriate dispositions and recommendations for care.
- Evaluated clinical needs and risk factors, identifying safety concerns and escalating urgent or complex cases according to established procedures.
- Provided individualized health education and guidance to help patients understand symptoms, recommended next steps, and appropriate healthcare resources.
- Navigated multiple cloud-based clinical applications concurrently to access patient information, follow decision-support protocols, document assessments, and communicate care recommendations.
Registered Nurse – Oncology/Registered Nurse, Medical-Surgical Unit
3 Years 5 Months- Managed complex medical-surgical and oncology patients through assessment, prioritization, interdisciplinary care coordination, and patient education.
- Responded to changes in patient condition using clinical judgment and timely communication with physicians and other healthcare professionals.
- Maintained comprehensive electronic documentation using Oracle Health Cerner (PowerChart) while managing multiple high-priority patient needs.
Education
Bachelor of Science - Bachelor of Science in Nursing (BSN)
Skills
Remote Patient Support
Telephone Triage
Clinical Assessment
Care Coordination
Healthcare Navigation
Patient Education
Clinical Documentation
Electronic Health Records (EHR)
Oracle Health Cerner (PowerChart)
Computer-Based Triage Protocols
Clinical Decision Support
Critical Thinking
Patient Communication
Interdisciplinary Collaboration
High-Volume Call Management
Remote Work & Independent Workflow
Technology
Oracle Health Cerner (PowerChart) • Electronic Health Records (EHR) • Clinical Documentation • Computer-Based Triage & Decision-Support Tools • Remote Healthcare Platforms • Multi-Application Workflows
Additional Clinical Experience
- Fort Sanders OB/GYN — Staff Registered Nurse | September 2017 – March 2019
- UT Medical Center – Antepartum/GYN Oncology — Staff Registered Nurse | September 2016 – September 2017
- Beaufort Memorial Hospital — Nurse Intern/CNA | June 2015 – June 2016
Certification
- Registered Nurse (RN) – Tennessee
- BLS Provider – Current, expires October 2027
Timeline
Registered Nurse – Medical-Surgical
Fort Loudoun Medical Center
02.2026 - CurrentRead More
Registered Nurse – Oncology/Registered Nurse, Medical-Surgical Unit
Parkwest Medical Center
12.2024 - 02.2026Read More
Care Advisor – Registered Nurse
Carenet Health
12.2022 - 05.2023Read More
Registered Nurse – Oncology/Registered Nurse, Medical-Surgical Unit
Fort Sanders Medical Center
08.2019 - 01.2023Read More
University of South Carolina Beaufort
Bachelor of Science from Bachelor of Science in Nursing (BSN)
Read More