Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachel Southers

Scottsboro,AL

Summary

Dynamic Staffing Manager with a proven track record at Home Instead Senior Care, excelling in onboarding and workforce planning. Enhanced employee retention by addressing hiring pain points, while delivering exceptional customer service. Skilled in developing staffing strategies and fostering collaborative relationships, ensuring optimal placements and satisfaction for clients and caregivers alike.

Staffing professional prepared to drive impactful hiring initiatives. Proven track record in optimizing staffing processes and enhancing recruitment efficiency. Reliable team collaborator with strong focus on achieving results and adapting to changing needs. Skilled in candidate assessment and strategic workforce planning.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Staffing Manager

Home Instead Senior Care Home
05.2021 - 03.2025
  • Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement. made sure clients and caregivers were the right fit for one another. kept all shifts staffed and handled any complaints from caregivers and clients.
  • Reviewed applications and resumes to support hiring activities.
  • Collaborated with HR teams to ensure compliance with employment laws, regulations, and company policies throughout the recruitment process.
  • Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.

Staffing Coordinator

Barfield Health Care
01.2014 - 05.2021
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Developed and facilitated new-hire orientations.
  • Facilitated smooth employee transitions with comprehensive onboarding program.
  • Developed strong relationships with clients, leading to repeat business and long-term partnerships.
  • kept up with the schedules for Nurses and CNA's
  • Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.

Education

High School Diploma -

Charlotte High School
Punta Gorda, FL
05-2007

Skills

  • Onboarding processes
  • Staffing processes
  • Customer service
  • Collaborative team work
  • Employee communications
  • Organizational development
  • Workforce planning
  • Policy and procedure implementation
  • Staffing strategy
  • Problem-solving
  • Time management
  • Teamwork
  • Multitasking
  • Attention to detail
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication

Certification

  • Certified Nursing Assistant (CNA)

Timeline

Staffing Manager

Home Instead Senior Care Home
05.2021 - 03.2025

Staffing Coordinator

Barfield Health Care
01.2014 - 05.2021

High School Diploma -

Charlotte High School

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Rachel Southers