Rachel Sparks-Rechner
Palestine,TX
Summary
Resourceful professional with extensive experience in customer service, office administration, and educational support. Demonstrates strong organizational and communication skills, contributing effectively as a results-driven team member. Recognized for adaptability and problem-solving abilities, coordinating successfully across diverse teams and stakeholders to meet strategic goals.
Overview
14
14
years of professional experience
Work History
Administrative and Customer Support Specialist
Tucker Water Supply Corp.
Palestine, Texas
06.2014 - Current
- Oversee office operations during office manager's absence, ensuring workflow and administrative duties are maintained.
- Facilitate and reconcile all customer payment methods including in-person, mail, and online transactions, ensuring precise daily financial records and bank deposits.
- Provide thorough customer service by managing inquiries concerning billing account status and water usage to promote customer satisfaction and retention.
- Investigate and address customer account issues to support field operators, improving service responsiveness.
Substitute Educator
Westwood ISD
Palestine, Texas
01.2023 - 12.2024
- Adapted to varied classroom settings and instructional methods to maintain student conduct and enhance learning experiences.
- Supervised lunchroom activities and monitored playground to ensure safety and order for all students.
- Collaborated with teachers and staff to report on student progress and address behavioral or academic challenges.
- Delivered classroom support to teachers and staff across multiple grade levels by adhering to lesson plans and class schedules during teacher absences.
Realtor
Self Employed
Palestine, Texas
03.2017 - 03.2024
- Established and preserved strong connections with clients to comprehend real estate requirements and offer customized solutions.
- Collaborated with lenders, inspectors, and title companies to streamline transaction processes.
- Executed marketing strategies encompassing online listings, social media promotion, and community networking to enhance property visibility.
- Facilitated client decision-making by compiling customized property options and navigating contractual and paperwork components of real estate transactions, enhancing client comprehension and transaction success.
- Employed strong organizational skills to oversee multiple client files and coordinate services, ensuring timely completion of contract-related tasks and client satisfaction.
Purchasing Agent
ETA Global
Palestine, Texas
02.2012 - 08.2017
- Negotiated contracts to secure favorable terms and pricing.
- Issued purchase orders to distributors and suppliers, ensuring timely procurement.
- Reviewed market trends to identify supply needs and potential opportunities.
- Collaborated with sales, quality control, and warehouse teams to align purchasing activities with supply chain objectives.
Education
Certificate of Technical Studies - Surgical Technician
Concorde Career College
San Diego, CA05-2011
Certificate of Technical Studies - Accounting And Bookkeeping
Intuit Academy
Online06-2026
Skills
- Client relationship management
- Customer service excellence
- Office management
- Financial reconciliation
- Data entry
- Multitasking and organization
- Time management
- Adaptability and flexibility
- Problem-solving
Timeline
Substitute Educator
Westwood ISD
01.2023 - 12.2024
Realtor
Self Employed
03.2017 - 03.2024
Administrative and Customer Support Specialist
Tucker Water Supply Corp.
06.2014 - Current
Purchasing Agent
ETA Global
02.2012 - 08.2017
Certificate of Technical Studies - Surgical Technician
Concorde Career College
Certificate of Technical Studies - Accounting And Bookkeeping
Intuit Academy