Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Rachel Stanley

Kansas City,MO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Afterword Tavern & Shelves
03.2021 - Current
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Assistant Store Manager

Upper Cut KC
11.2020 - 07.2021
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Performed data entry and completed proper paperwork.

Assistant General Manager

Stoney River Steakhouse & Grill
04.2018 - 11.2020


  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Supervisor

Fiorella's Jack Stack Barbecue
04.2015 - 04.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Quickly and accurately counted drawers at start and end of each shift.

Education

Bachelor of Science - Business Management

Missouri Southern State University
Joplin
05.2024

Skills

  • Menu Planning
  • Team Oversight
  • Purchasing
  • Matrix Management
  • Leadership
  • Staff Development
  • Exceptional Interpersonal Communication
  • Project Planning
  • Sound Judgment
  • Administrative Skills
  • Marketing
  • Inventory Control
  • Labor Cost Controls
  • Employee Scheduling
  • Event Management
  • Top Talent Recruiting, Hiring and Retention

Certification

Manager Food Handler's Card

KC Liquor License

Timeline

General Manager

Afterword Tavern & Shelves
03.2021 - Current

Assistant Store Manager

Upper Cut KC
11.2020 - 07.2021

Assistant General Manager

Stoney River Steakhouse & Grill
04.2018 - 11.2020

Supervisor

Fiorella's Jack Stack Barbecue
04.2015 - 04.2018

Bachelor of Science - Business Management

Missouri Southern State University

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Rachel Stanley