Rachel Steadman
Whittier,AK
Summary
Dynamic leader with a proven track record at Dollar General, adept in operations management and customer service excellence. Skilled in inventory control and team motivation, I excel in optimizing store performance and enhancing customer satisfaction. My approach has consistently improved store efficiency by up to 30%, showcasing my ability to drive results and foster team development.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Store Manager
Dollar General
09.2020 - Current
Make schedule, order supplies, check vendors and trucks in, hiring , paperwork, invoices. Money, taking deposit
Assistant Manager
First Credit Finance
07.2017 - 01.2020
Count money , do loans , sell insurance, answer phones, go to people's house to collect money, order supplies
Server
Red Lobster
10.2012 - 07.2017
Server/host. Greet customer, take orders serve tables
Team Leader
Russell Pizza
10.2006 - 07.2017
Make food , answer phones, count money, take deposit
Education
Highschool Diploma - Highschool Diploma
South Aiken
Aiken, SC06.2004
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Operations management
- Leadership development
- Supply ordering
- Policies and procedures
- Store displays
- Staff management
- Staff supervision
- Sales expertise
- Employee scheduling
- Accurate cash handling
- Work Planning and Prioritization
- Documentation and reporting
- Relationship building and management
- Strategic thinker
- Operations
- Sales strategies
- Team development
- Retail sales techniques
- Product merchandising
- Payroll management
- Sales professional
- Customer response
- Bank deposit procedures
- Loss prevention
- Bank and safe deposits
- Loss prevention procedures
Certification
Notary public, license to sell insurance,
Timeline
Store Manager
Dollar General
09.2020 - Current
Assistant Manager
First Credit Finance
07.2017 - 01.2020
Server
Red Lobster
10.2012 - 07.2017
Team Leader
Russell Pizza
10.2006 - 07.2017
Highschool Diploma - Highschool Diploma
South Aiken
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