- Maintaining a Duolingo streak in French and Spanish
- Live theatre
- Developing latte art skills
- Regional parks
Rachel Stein
Pasadena,CA
Summary
Hello! I am looking for a part-time food & beverage service position accompanying my residential relocation. I am an experienced Barista with 5 years in food & beverage service and 1.5 years of Supervising. My skills include clear communication, helping customers find their ideal caffeinated flavor, and leading a team to deliver exceptional customer service and reach company goals. Over the years, I have developed a passion for contributing to a welcoming community that both customers and fellow baristas are proud to be a part of. Some values I look for in team are integrity, diversity, kindness, and gratitude.
Overview
5
5
years of professional experience
Work History
Shift Supervisor/Barista
The Coffee Bean & Tea Leaf Cafe & Drive-Thru
02.2022 - Current
- Leads by example according to Company Values: Friendliness, Respect, Ownership, Teamwork, Honesty (FROTH)
- Ensures smooth flow of service while tasks and breaks stay on track
- Collaborates with team members and upper management to meet customer satisfaction and periodic sales goals
- Completes end of day deposits, safe counts, refunds, change orders, machinery maintenance, inventory counts, and product orders
- Efficiently crafts drinks and food orders with attention to detailed recipes and requests
- Coaches new baristas on drink crafting, food safety, increasing sales, and customer service best practices
Broista
Dutch Bros Coffee Drive-Thru
11.2020 - 01.2022
- Upheld company values of "Love All, Serve All" through exceptional speed, service, and quality
- Maintained efficiency while crafting drinks and helping up to a hundred drive thru and walk-up customers at a time
Education
Bachelor of Fine Arts - Musical Theatre
California State University, Fullerton
Skills
- Eversys Automatic Espresso Machine
- La Marzocco Manual Espresso Machine
- ServSafe Food Handler's License
Interests
Timeline
Shift Supervisor/Barista
The Coffee Bean & Tea Leaf Cafe & Drive-Thru
02.2022 - Current
Broista
Dutch Bros Coffee Drive-Thru
11.2020 - 01.2022
Bachelor of Fine Arts - Musical Theatre
California State University, Fullerton