Rachel Sternberg
Antioch,IL
Summary
Dynamic and results-oriented professional with extensive experience at Charlie's Cleaning, enhancing cleanliness and sanitation standards through innovative procedures. Excelled in training and supervising teams, achieving notable efficiency improvements. Demonstrated expertise in schedule management and chemical handling, alongside strong problem-solving abilities and client relations, ensuring high-quality service delivery and customer satisfaction.
Professional with strong background in facility maintenance and team leadership. Successfully managed cleaning operations ensuring hygienic and safe environments. Known for collaborative approach and flexible to dynamic needs while consistently achieving results. Skilled in training staff, quality control, and resource management.
Overview
8
8
years of professional experience
Work History
Cleaning Supervisor
Charlie's Cleaning
12.2024 - Current
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
- Assisted in hiring process by interviewing potential candidates and selecting top performers.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
Warehouse Worker
Amazon
10.2016 - 11.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
Tempe, AZ10-2028
Skills
- Health and safety
- Invoicing
- Chemical handling
- Client relations
- Quality assurance
- Schedule management
- Cleaning techniques
- Cleaning and sanitation
- Vacuuming and sweeping
- Housekeeping
- Problem-solving
Timeline
Cleaning Supervisor
Charlie's Cleaning
12.2024 - Current
Warehouse Worker
Amazon
10.2016 - 11.2024
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
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