Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Stevens

Bradenton,FL

Summary

Enthusiastic individual experienced variety of organizations.

Offering engaging and pleasant personality combined with background building customer and vendor- client relationships. An exceptional 6 years + of customer service experience.

Highly motivated and open to continuous learning to improve professional experience.

Proficiency in Excel and able to learn new platforms for booking, communications and recordkeeping etc.

Optimistic attitude towards general ideas and creative problem solving.

Overview

6
6
years of professional experience

Work History

Retail Merchandiser

Stinchcomb Associates
04.2022 - Current
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Established strong vendor relationships to maintain and support business with 15 stores.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Time keeping and logistics
  • Photography of merchandise and efficient reporting to managers and service companies.

Billing and Storage Administrative/Front Desk Receptionist

Bekins Moving Solutions
04.2020 - 04.2022
  • New Business Development position evolving into front desk management, dispatch, warehouse coordination, inbound freight and logistics management, as well as main customer support for Bekins Sarasota branch.
  • Responded to high volume of phone and email requests to provide logistics information account information taking payments and deposits for local and long distance moving.
  • Organized paperwork and explained individual job parameters for each assignment.
  • Partnered with vendor teams to solve real-time challenges and drive cohesive experience.
  • Answered phone calls and responded to customer emails.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Recordkeeping and monitoring warehouse storage vaults and completed audits to uncover and address inaccuracies.
  • Subcontracted military storage administrative with close contact with military members to maintain good relationships on accounts.
  • Closely working with military bases to track down military members who were not able to be located upon there house hold goods shipment arrivals.
  • Monitoring all military storage inbound and outbound from all 15 agencies nationwide.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Management of all government storage accounts on a corporate level.
  • Military billing

Detail Assistant

The Motorcoach Store
05.2018 - 04.2020
  • Maintained clean, tidy and safe work environment for one of the only indoor used luxury motor coach showrooms in the area as well as micro detailing of all inbound motor homes and upkeep of two large shops.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Inspected interior of vehicles for cleanliness and accurately identified imperfections inside 6 motor coaches and show room with the utmost detail!
  • Time management and scheduling for detailing of sold motor coaches upon arrival after purchase from wholesaler to resell, during sales and final sales ensuring the prospected buyer or purchaser has an astoundingly clean motor home.
  • Assisting photographer to stage all interiors for the company website.
  • Staging coaches for sale.
  • Assisting detailers and Mechanics in both shops. Restocking and ordering shop supplies drinks and toiletries.
  • Daily cleaning all three offices and exterior windows.
  • Errands and parts runs, refueling of owners personal vehicles.

Education

High School Diploma -

Suncoast Technical College
Sarasota, FL
07.2011

Skills

  • Highly Motivated Team Player
  • Exemplary organizational skills
  • Ability to adapt to any work environment
  • Assimilates new ideas efficiently
  • Astounding multitasker
  • Personable and professional
  • Willing to go the extra mile to insure quality customer service

Timeline

Retail Merchandiser

Stinchcomb Associates
04.2022 - Current

Billing and Storage Administrative/Front Desk Receptionist

Bekins Moving Solutions
04.2020 - 04.2022

Detail Assistant

The Motorcoach Store
05.2018 - 04.2020

High School Diploma -

Suncoast Technical College

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Rachel Stevens