Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Strait

Flower Mound,TX

Summary

High-capacity, responsible individual eager to embrace new opportunities. Have a knack for learning and adapting quickly while fostering a calm and enjoyable environment for myself and those work with. Excel at handling stressful situations and problem-solving under pressure, all while infusing a dash of fun into the mix.

Overview

10
10
years of professional experience

Work History

CAMPUS OPERATIONS DIRECTOR

GATEWAY CHURCH
05.2023 - 10.2023
  • Have general understanding of all Operations areas expressed at campus to ensure that all Operations activities run smoothly.
  • Develop Leaders to help lead and self-manage tasks related to operations of weekly and weekend events/services and hours of operation (For example: cafe setup, facilities cleaning and upkeep, sanctuary setup and organization, events decor, operating cameras and AVL, etc.).
  • Oversee all Operations functions for weekday and weekend services/events/ functions (building appearance, decor, production, atmosphere, etc.).
  • Ensure that all Operations teams at campus have resources, supplies and tools needed to carry out daily tasks.
  • Ensure that all Operations activities at Campus follow established company policies.
  • Provide training to Campus staff and volunteers for all Operations policy etiquette.
  • Serve as Point of Contact to all Central Operation Teams.
  • Manage Campus Revenue, Central Purchasing, Financials and Budgets.
  • Campus Brand Ambassador for consistent advertising and technically skilled to deliver all digital data and statistics.
  • Serve as point of contact for all Contractors/Vendors that perform Operations related work at campus.
  • Monitor campus traffic control, security cameras and campus access for safety.
  • Knowledge of service agendas, transitions, AVL elements/timing details to communicate and direct teams.
  • Basic knowledge of all Room/system capabilities, hallways and lobby systems.
  • Manage Event Schedule, Campus Hours, Conferences and Special Events as it pertains to campus.
  • Ensure that Campus building is function properly and outfitted with Gateway standards.
  • Oversee Campus Interview Team, Onboarding, Staffing Transactions, Tier and Benefits and lower level coaching.
  • Lead and participate in weekly oversight meetings to maintain and build spiritual, relational and professional relationships.

EXECUTIVE ASSISTANT

GATEWAY CHURCH
05.2022 - 05.2023
  • Execute Executive high level projects with confidence and confidentiality.
  • Manage and Coordinate Campus Pastor Staff trainings and meetings including ordering necessary curriculum and supplies.
  • Coordinate and Oversee Campus Pastor Staff activities including scheduling venues and coordinating meals.
  • Provide Administrative Support to Executive Pastor of Campus Ministries.
  • Attend Executive meetings on behalf of Executive Pastor.
  • Manage Concur Expense Reports for Executive Pastor.
  • Submit invoices and check requests in Intacct for Executive Pastor.
  • Create agendas for all meetings and take accurate notes to pass along to team.
  • Managed Executive calendar, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.

CAMPUS EXECUTIVE ASSISTANT

GATEWAY CHURCH
06.2020 - 05.2022
  • Ensure Proper Pastoral Coverage for campus events.
  • Coordinate and Oversee Campus Staff Activities including scheduling venues and coordinating meals.
  • Plan All Staff Trainings.
  • Manage Concur Expense Reports for Campus Pastor.
  • Submit invoices and check requests in Intacct for Campus Pastor.
  • Organize, Manage and Point of Contact for All Church Presbytery at Campus.
  • Manage, Coordinate and Point of Contact for First Conference at Campus.
  • Schedule and Manage Weekend Rotation through Planning Center Software.
  • Create agendas for all meetings and take accurate notes to pass along to team.

STORE MANAGER

STARBUCKS COFFEE COMPANY
10.2014 - 10.2016
  • Managing and staffing a store of 20(+) partners.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Impact the community by integrating the business with local community outreach.
  • Collaborate with district manager to achieve projected financial and operational goals.
  • Encourage partners daily to strive for excellent customer experience.
  • Optimistic problem solver.
  • Fulfilling tasks: scheduling, ordering, accounting/balancing cash flow, inventory, store retail reset, educating on business ethics, compliance, and upholding laws and regulations.
  • Engaged and interacted with customers to create positive in-store experiences and drive revenue growth.
  • Responded to customer concerns with friendly and knowledgeable service; remedied issues promptly and effectively.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.

ASSISTANT STORE MANAGER

STARBUCKS COFFEE COMPANY
03.2014 - 10.2014
  • Developed new store location from ground up by hiring and training efficient team members.
  • Coached team of peers to develop their entrepreneurial skills and nurtured talent.
  • Achieved weekly sales goals by driving sales and dedicating self to education of the brand.
  • Placed and efficiently organized weekly orders.
  • Trained and mentored partners with professional maturity.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Volunteer work.
  • Created and maintained safe and secure work environments for employees.

Education

No Degree - Interdisciplinary Studies

Rochester College
Rochester, MI
2004

Skills

  • Detail oriented and very organized
  • Responsible
  • Keeping calm in face of difficulties
  • Relational and personable
  • Time Management/ Multi-tasking
  • Proactive and problem solver
  • Open-minded
  • Collaborative
  • Positive thinker and optimistic

Timeline

CAMPUS OPERATIONS DIRECTOR

GATEWAY CHURCH
05.2023 - 10.2023

EXECUTIVE ASSISTANT

GATEWAY CHURCH
05.2022 - 05.2023

CAMPUS EXECUTIVE ASSISTANT

GATEWAY CHURCH
06.2020 - 05.2022

STORE MANAGER

STARBUCKS COFFEE COMPANY
10.2014 - 10.2016

ASSISTANT STORE MANAGER

STARBUCKS COFFEE COMPANY
03.2014 - 10.2014

No Degree - Interdisciplinary Studies

Rochester College

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