Rachel Sumey

• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.

*Monitoring the barges while loading debris

*Monitoring the trucks & making tickets out for disposal

*Filling out collection logs

*working at the disposal site for off loads

*supervising a crew of 12

• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked 90 hours weeks, weekend and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Developed strategy to increase sales and drive profits.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Managed shipping and receiving.
• Unloaded, sorted and stored incoming merchandise.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
• Gathered and processed merchandise returns.
• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Maintained accurate computer records of materials weights, bill amounts, and identified variances.
• Orchestrated routing by producing accurate shipping documentation and package labels.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Divided and categorized cargo received and redirected shipments in response to customer requests.
• Tracked production and quality control systems to proactively identify deficiencies.
• Opening and closing a store, managing large amounts of cash.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Worked different stations to provide optimal coverage and meet production goals.
• Operated register to process payments and collect cash payment for order totals.
• Trained new team members by relaying information on company procedures and safety requirements.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Contributed to team success by completing jobs quickly and accurately.