Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

Rachel Swimmer-Flores

San Diego,CA

Summary

Dynamic office manager with proven expertise at Charco Design and Build, excelling in customer relations and organizational skills. Enhanced team productivity through effective delegation and improved client satisfaction by implementing a feedback system. Known for fostering a positive work environment and maintaining confidentiality while managing sensitive information.

Overview

38
38
years of professional experience

Work History

Office Manager

Charco Design and Build
08.2021 - 11.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Sales Associate

Neiman Marcus
08.1998 - 08.1999
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Seasonal Worker

Norstrom
05.1987 - 08.1998

I was a seasonal worker at Nordstom's for many years. I started off as a clean up person, who helped to keep the department organized during sales, then I moved on to cashier, and eventually, I worked in sales.

Sales Associate

Saks Fifth Avenue
06.1997 - 02.1998

I transferred to this store, because of a move to San Diego. I was placed in the dress department, and I sold from all departments, and offered my services as an instore interpreter.

Sales Associate

Saks Fifth Avenue
09.1995 - 06.1997

I started a floater in the store, till I found the department that I wanted to have a permanent position in, which was European Designers. Since I knew the merchandise of the entire store, I sold from all departments, and assisted with the studio department, which helped choose clothing for tv and film.

Executive Assistant

United Television Sales
12.1994 - 09.1995

This job occurred as my previous company Katz Communications merged with United Television Sales. I had the same job position, just a different company name.

Executive Assistant

Katz Communications
01.1994 - 12.1994
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Sales Associate

Here Comes The Bride
01.1991 - 01.1992
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Sales Associate

Saks Fifth Avenue
09.1989 - 07.1990

I was a floater in the store. I worked in all departments, and assisted with personal shopping.

Education

Bachelor of Science - Spanish And French

San Diego State University
San Diego, CA

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Relationship building
  • Customer relationship management
  • Teamwork and collaboration
  • Professional and courteous
  • Goal setting

Languages

French
Limited Working
English
Native or Bilingual
Spanish
Professional Working

Timeline

Office Manager

Charco Design and Build
08.2021 - 11.2024

Sales Associate

Neiman Marcus
08.1998 - 08.1999

Sales Associate

Saks Fifth Avenue
06.1997 - 02.1998

Sales Associate

Saks Fifth Avenue
09.1995 - 06.1997

Executive Assistant

United Television Sales
12.1994 - 09.1995

Executive Assistant

Katz Communications
01.1994 - 12.1994

Sales Associate

Here Comes The Bride
01.1991 - 01.1992

Sales Associate

Saks Fifth Avenue
09.1989 - 07.1990

Seasonal Worker

Norstrom
05.1987 - 08.1998

Bachelor of Science - Spanish And French

San Diego State University
Rachel Swimmer-Flores