Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachel Swingle

Chardon,OH

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

20
20
years of professional experience
1
1
Certification

Work History

AP/AR Billing Specialist

Melzers Fuel Service
Painesville, OH
08.2015 - 08.2024
  • Reconciled daily cash receipts with total deposits on bank statement.
  • Processed credit card transactions through Point-of-Sale terminals or online systems.
  • Generated periodic reports summarizing account balances and collection activities.
  • Analyzed financial data to identify trends in revenue cycles.
  • Developed financial reports detailing accounts receivable aging status.
  • Answered customer questions to maintain high satisfaction levels.
  • Managed all payments processing, invoicing and collections tasks.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
  • Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Prepared and posted weekly payments to vendors and suppliers.
  • Expedited payments by verifying accuracy and currency of vendor information.
  • Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Gathered information to produce accounts payable reports for review.
  • Generated and distributed month-end statements for customers and resolved related concerns.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Developed strong professional rapport with vendors and clients.
  • Processed invoice payments and recorded information in account database.
  • Executed account updates and noted account information in company data systems.
  • Investigated incorrect billings and processed refunds as necessary.
  • Answered customer inquiries regarding billings, payments, account status.
  • Resolved discrepancies between customers' remittances and invoices received.
  • Monitored accounts receivable activity to ensure timely payment of invoices.

Direct Support Professional Caregiver

JFSA Cleveland
Beachwood, Ohio
01.2005 - 07.2015
  • Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
  • Assisted with medication administration following guidelines set by the physician or nurse practitioner.
  • Organized recreational activities for clients such as music therapy, art therapy, pet therapy and outdoor activities.
  • Facilitated community outings to promote socialization and independence in daily living skills.
  • Supervised meal times ensuring that appropriate nutritional needs were met for each client.
  • Developed positive relationships with clients and their families through regular communication.
  • Maintained accurate documentation of client behavior, progress notes and incident reports.
  • Ensured safety of all individuals in the facility at all times.
  • Encouraged a sense of self-determination among clients while providing guidance when necessary.
  • Worked closely with case managers to coordinate services and ensure quality outcomes for each client served.
  • Participated in team meetings to discuss current issues affecting the health or safety of clients or staff members.
  • Provided transportation services for clients to doctor's appointments, shopping trips or other outings as needed.
  • Monitored changes in physical condition or behaviors of clients which may indicate need for further medical attention or intervention.

Education

High School Diploma -

Chardon High School
Chardon, OH
06-2001

Associate of Arts - Accounting

Lakeland Community College
Willoughby, OH

Skills

  • Payment posting
  • Invoice Processing
  • Invoicing proficiency
  • Customer Engagement
  • Accounts receivable expertise
  • Accounting Support
  • Invoice Generation
  • Account Reconciliation
  • Bank Statement Reconciliation
  • Customer Account Management
  • Collections

Certification

  • Notary Public - Ohio Secretary of State.

Timeline

AP/AR Billing Specialist

Melzers Fuel Service
08.2015 - 08.2024

Direct Support Professional Caregiver

JFSA Cleveland
01.2005 - 07.2015

High School Diploma -

Chardon High School

Associate of Arts - Accounting

Lakeland Community College

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Rachel Swingle