Rachel Tam
Tracy,CA
Summary
Compassionate, persevering, and transformational student who has a passion to improve and give back to the community seeking for employment as Case Management Assistant at The Plus Group.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
CreekView Health Center
05.2024 - Current
- Providing care to residents while protecting their dignity, supporting residents with their basic daily routines, taking vital signs, responding to call lights in a timely manner, ambulating residents
- Assisting with feeding and monitored intake to help patients achieve nutritional objectives.
Lead Case Manager
Fresh Lifelines for Youth (FLY)
09.2022 - 08.2024
- Managed a caseload of 15, facilitated Law Related Education workshops, trained young adults to facilitate, supported caseload with enrolling into GED and applying for jobs, met with young adults in the caseload, held meetings with stakeholders
Certified Nursing Assistant Student
Bay Area CNA School
09.2023 - 10.2023
- Taking vital signs of residents, showering the patients, maintaining patients' cleanliness, assisting patients with their daily activities and basic needs, providing dental care to patients, ambulating patients using gait belt, positioning patients in bed, having conversations with patients, providing direct care to patients
Lead Employment Case Manager
Veterans Village of San Diego
10.2021 - 09.2022
- Trained new case manager, presented about the program, managed a caseload of 15-30, assisted clients with job search and supportive services, met with clients, conducted job readiness workshops
Paralegal Intern
San Diego Public Defender
09.2019 - 03.2020
- Company Overview: Primary Juvenile Division
- Assisted attorneys and paralegals with trial and court cases, performed secretarial duties
Education
Certified Nursing Assistant Certificate -
Bay Area CNA School
Dublin, CA10.2023
Paralegal Certificate Program -
University of San Diego
San Diego, CA09.2022
Bachelor of Science - Criminal Justice, Social Work
San Diego State University
San Diego, CA05.2020
Skills
- Infection control procedures
- Case management
- Quick problem solver
- Complex Problem-solving
- Direct patient care
- Basic life support
Affiliations
- Criminal Justice Student Association, Member
- Social Work Association, Secretary for the Undergraduate division
- Delta Zeta, Member & Assistant to the Board of Directors (Secretary & Academic Director)
Awards and Scholarships
- Office of International Programs Scholarship Committee, 04/01/19
- Mr. Jack McGory Scholarship for the Public Administration Internship Program, 12/01/19
Languages
Chinese (Cantonese)
Chinese (Mandarin)
Timeline
Certified Nursing Assistant
CreekView Health Center
05.2024 - Current
Certified Nursing Assistant Student
Bay Area CNA School
09.2023 - 10.2023
Lead Case Manager
Fresh Lifelines for Youth (FLY)
09.2022 - 08.2024
Lead Employment Case Manager
Veterans Village of San Diego
10.2021 - 09.2022
Paralegal Intern
San Diego Public Defender
09.2019 - 03.2020
Certified Nursing Assistant Certificate -
Bay Area CNA School
Paralegal Certificate Program -
University of San Diego
Bachelor of Science - Criminal Justice, Social Work
San Diego State University
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